Warehouse Operations Systems Planner - Brownsburg, IN

Warehouse Operations Systems Planner - Brownsburg, IN

Job Title : Operations Warehouse Systems Planner

Location : Brownsburg, Indiana

Work hours : 7 : 30 am 4 : 00 pm Must work extended hours for a few weeks during peak holiday system

Salary : $60K - $70K

Warehouse Operations Systems Planner Role Summary :

The Warehouse Operations Systems Planner ensures the fulfillment center has the system support, processes, and training required to achieve operational objectives; coordinates between systems, fulfillment center, and operations teams to develop and maintain detailed functional requirements and operational process flows; prioritize and manage the delivery, functional testing, and implementation of new functionality and enhancements; manage and validate data integrity; and analyze and evaluate key performance indicators (KPIs) to identify opportunities for continual improvement within the operation and system functionality.

Responsibilities :

• Follows all safety guidelines and performs in a safe and careful manner.
• Troubleshooting and resolving warehouse management system (WMS) and warehouse control system (WCS) issues
• Vendors point of contact for all WMS / WCS system needs.
• Monitors all conveyance and automation systems to ensure proper workflow
• Documents all system changes
• Responsible for exception reporting for all warehouse functions to include root cause analysis and problem solving
• Responsible for sales and operational reporting required for the fulfillment center
• Creates and sends on demand reporting required by the Operations Team
• Researches all SLA and Aged order discrepancies identified by the KOP reporting team
• Plan and execute physical / systemic setup for business changes (peak, non-peak, promotion), this includes locations changes, put away logic, pick path / zone adjustments and sku slotting
• Creates detailed SOPs for any changes to physical / systemic setup driven by the business.
• The Warehouse Operations Planner is trained in all department processes, and they create and update SOP's when needed
• Leads and executes project work as well as client requests (promos, quality and inventory checks, slotting updates, research)
• Partners with client regarding value added services (VAS) preparation requirements to include creating operational SOP's
• Assures that knowledge of potential system changes is shared with the Operations Team (waving parameters can be adjusted, etc.)
• Creates / updates slotting matrix used by Wave Planners to aid in making proper replenishment transactions
• Monitors aged inventory transactions and investigates as needed
• Work Change Carrier (orders that need to be re-rate shopped interfaced to the WMS)
• Research and assist with sku issues to include auditing item profiles and on hand inventory
• Prepares / executes all systemic functions of RTV processing
• Assist with all client transfers in and out of the facility both operationally and systemically
• Verifies and completes aged receipt transactions prior to inventory sync to ensure accuracy
• Responsible for the training and ongoing coaching of Wave Planners
• Performs the job duties of a Wave Planner if they are absent
• Reports any failures of associates to follow proper systemic procedures affecting production / SLA agreements
• Assists with user set up and password resets
• Assists with training associates
• Trains associates for new system rollouts
• Provides information / training to other Radial sites
• All other duties assigned by supervisor or manager.

Qualifications : (Must have minimum requirements listed on resume before submitting for position)

Benefits :