Position Summary : Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates; assigning duties; setting clear expectations; providing associate recognition; communicating expectations consistently and effectively promoting a belonging mindset in the workplace and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential.
Responsibilities include :
- Coordinating, completing, and overseeing job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.
- Leading and developing teams effectively by teaching, training, and actively listening to associates; touring stores and providing feedback; communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction; introducing and leading company change efforts; providing clear expectations and guidance to implement business solutions; and communicating business objectives to teams effectively.
- Providing supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and promoting a belonging mindset in the workplace.
- Modeling and demonstrating exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model; managing and supporting customer service initiatives; ensuring customer needs, complaints, and issues are successfully resolved; developing and implementing action plans to correct deficiencies; and providing process improvement leadership to ensure a high quality customer experience.
- Ensuring compliance with company policies and procedures and supporting company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.
- Driving the financial performance and sales of the designated store area by reviewing and evaluating P&L (Profit & Loss) statements; managing and assisting in budgeting, forecasting and controlling expenses in designated business area to confirm they are indexed to sales; monitoring and ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes; and developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved for business area.
Walmart Values :
Respect the Individual : Embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps to attract the best talent.Act with Integrity : Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.Serve our Customers and Members : Delivers results while putting the customer first; makes decisions based reliable information; balances short- and long-term priorities; and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders.Strive for Excellence : Displays curiosity and a desire to learn; takes calculated risks; and demonstrates courage and resilience; drives continuous improvements; is open to and uses new technologies and skills; and supports others through change.Benefits :
Competitive pay and performance-based bonus awardsHealth benefits, including medical, vision, and dental coverageFinancial benefits, including 401(k), stock purchase, and company-paid life insurancePaid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and votingOther benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and moreEducation Benefits :
Live Better U, a Walmart-paid education benefit program for full-time and part-time associatesPrograms range from high school completion to bachelor's degrees, including English Language Learning and short-form certificatesTuition, books, and fees are completely paid for by WalmartCompensation :
The annual salary range for this position is $65,000.00-$80,000.00, with additional compensation including annual or quarterly performance bonuses and Regional Pay Zone (RPZ) or Complex Structure based on location and external factors.
Minimum Qualifications :
2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experienceSuccessful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training for facilities that sell firearmsCurrent state-issued Certificate of Eligibility for facilities that sell only ammunition and have state-specific requirementsPreferred Qualifications :
Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue UniversityCertificate of Completion in People and Business Leadership through Live Better U and Bellevue UniversityGeneral work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firingPrimary Location : 2500 Forest Hills Rd W, Wilson, NC 27893-3461, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no-tolerance policy regarding the use of illegal drugs and alcohol on the job.
#J-18808-Ljbffr