Chief Credit Officer

Heritage Federal Credit Union, a Readers' Choice Best Credit Union gold award recipient, is growing thanks to the focus on helping our members and community. At Heritage, we foster a dynamic and collaborative environment where your contributions truly make a difference. As we continue to expand, we are searching for a Chief Credit Officer to join our amazing team!

The Chief Credit Officer (CCO) is a member of the credit union’s executive team and is responsible for the overall leadership, management, and strategic direction of the credit union’s credit function. This executive ensures that all lending activities are conducted within the credit union’s risk appetite, regulatory requirements, and policy guidelines. The CCO oversees credit quality, portfolio performance, underwriting standards, and credit administration processes to ensure sound asset quality and sustainable loan growth.

What You’ll Do

• Develop, implement, and maintain comprehensive credit policies, procedures, and underwriting standards consistent with the credit union’s risk appetite.
• Oversee all credit risk functions, including underwriting, portfolio monitoring, and collections.
• Approve or recommend credits within delegated authority and ensure consistent application of policy across all lending teams.
• Manage the identification, reporting, and resolution of problem credits and ensure proper risk ratings and documentation.
• Monitor portfolio performance, concentrations, and trends to identify emerging risks.
• Ensure compliance with lending limits, regulatory guidance, and audit recommendations.
• Provide oversight for the entire loan portfolio, ensuring proper diversification, documentation, and compliance.
• Lead, coach, and develop credit and lending personnel to maintain a strong risk management culture.
• Provide training and guidance to lenders and credit officers on policy interpretation, risk assessment, and structuring.
• Partner with market presidents and commercial lenders to structure and manage complex or high‑risk credits.
• Foster collaboration between lending, operations, and credit administration to promote efficiency and accountability.
• Chairs the Commercial Loan Committee as a voting member.
• Chairs the Executive Loan and Credit Governance Committee.
• Chairs the loan and deposit pricing Committee.
• Presents regular credit quality and risk management reports to management, the Board of Directors, and regulators.
• Contribute to the credit union’s strategic planning, capital management, and asset / liability discussions.

Qualifications / Experience Required

Deep knowledge of credit risk management principles, regulatory compliance, and loan portfolio analytics.

About Heritage Federal Credit Union

Heritage Federal Credit Union is a full‑service financial institution with over $1 billion in assets and serves more than 65,000 members in Gibson, Posey, Warrick, Vanderburgh, Daviess, Knox, Spencer, Pike, Perry, Crawford, Clark, Floyd, or Harrison Counties in Indiana; or Henderson, Daviess, Hopkins, Hancock, Ohio, McLean, Webster, Union, or Crittenden Counties in Kentucky; or Lawrence, Wabash, White, Gallatin or Hardin Counties in Illinois.

As a nonprofit, credit unions provide low‑cost financial services to their members and are mission driven. Founded in 1965, Heritage Federal is committed to improving daily lives of those we live and work with, providing members the best financial products and services, and giving back to the local communities through donations, sponsorships, and volunteerism.

More information regarding Heritage Federal Credit Union can be located at heritagefederal.org.

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