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Flight Services Coordinator

Flight Services Coordinator

ACC AviationFort Lauderdale, FL, US
2 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Salary :

Flight Services Coordinator

We are looking for a Flight Services Coordinator to join our high-performing team. Youll play a pivotal role in delivering seamless, end-to-end charter flight operations and ensuring an exceptional client experience. This is a fast-paced, client-facing role ideal for someone with a background in aviation operations, charter services, or FBO environments.

ACC Aviation isnt just another aviation company - were redefining private air travel. As a global leader in aircraft charter, leasing, and consulting, ACC Aviation combines agility, innovation, and exceptional service to redefine whats possible in private air travel.

With our New York office launched in 2018 and Fort Lauderdale in 2022, we're not slowing down - and neither should you. And as an Employee Ownership Trust (EOT) business, you wont just contribute to our success - youll share in it.

What Youll Do

  • Oversee Charter Flight Operations from confirmation to completion
  • Act as the main point of contact for clients and suppliers throughout the flight process delivering exceptional customer service.
  • Prepare and distribute flight briefs, manifests, and perform pre-flight compliance checks
  • Coordinate catering, transport, handling, and on-site support
  • Monitor flights in real time and proactively manage any disruptions
  • Ensure standardisation, accuracy, and timely reporting across all operations
  • Work cross-functionally with sales, finance, and international teams to ensure smooth coordination
  • Champion customer service excellence and help build long-term client relationships

What Youll Bring

  • Customer first mindset with a passion for delivering outstanding service at every touchpoint
  • Experience in the aviation industry (charter ops or FBO background preferred) with strong organisational expertise.
  • Strong logistical and organisational skills with sharp attention to detail
  • Ability to stay calm, decisive and solution focused under pressure
  • Tech-savvy, especially with Microsoft Office tools
  • Outstanding communication and client service mindset
  • Cultural awareness and the ability to build rapport with global clientsfluency in additional languages is a plus
  • Fluency in additional languages is a plus
  • Why join us?

  • Competitive salary & benefits
  • A structured training programme with some of the most experienced brokers in the business.
  • Health, dental, and vision coverage
  • Paid time off and holidays
  • 401k available
  • Employee Ownership Trust (EOT) participation
  • International travel opportunities
  • Personal development, mentoring & career growth opportunities
  • At ACC Aviation, ambition meets opportunity. If youre ready to make your mark in private aviation, we want to hear from you. Apply today and take your career to new heights.

    To apply, youll need to already have the legal right to work in the USA. Unfortunately, we cant provide visa sponsorship for this role. Well ask to see proof of your right to work before you start.

    As an equal opportunities employer, ACC Aviation is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of any protected characteristic. We aspire to promote a diverse and inclusive work environment and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join ACC Aviation.

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    Service Coordinator • Fort Lauderdale, FL, US