Talent.com
PRN Patient Services Specialist
PRN Patient Services SpecialistCleveland Clinic • Cleveland, OH, US
PRN Patient Services Specialist

PRN Patient Services Specialist

Cleveland Clinic • Cleveland, OH, US
10 hours ago
Job type
  • Full-time
Job description

The Power of Every One

Join Cleveland Clinic South Pointe Hospital and experience healthcare at its best. This facility is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. Here, you will provide stellar patient care, work with state-of-the-art technology and build a rewarding career with one of the most respected healthcare organizations in the world.

Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Patient Service Specialist, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home. You will assist them with everything from scheduling and pre-registration to MyChart enrollment and visit preparations. This role is a great steppingstone to others within Customer Service and various departments within Cleveland Clinic.

A caregiver in this position works PRN (as needed) variable shifts. A caregiver who excels in this role will :

  • Provide a comprehensive, proactive and "Patients First" experience for patients and visitors.
  • Investigate, triage and resolve patient issues using the established HEART model.
  • Create a welcome and professional environment, interact with patients and ensure stellar patient experiences.
  • Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and / or departure desk activities and screening and scheduling of interpreter services.
  • Enter and maintain confidential patient information.
  • Recruit, enroll and educate patients on MyChart and Appointment Pass.

Minimum qualifications for the ideal future caregiver include :

  • High School Diploma / GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service OR Associate's Degree and one year of experience OR Bachelor's Degree
  • Preferred qualifications for the ideal future caregiver include :

  • Knowledge of medical terminology
  • Physical Requirements :

  • Dexterity sufficient to operate a PC and other office equipment.
  • Requires extended periods of standing, walking or sitting.
  • Good visual acuity through normal or corrected vision.
  • Must be able to navigate various locations and function in a fast-paced, hectic environment.
  • Ability to lift and transport up to 25 pounds.
  • Personal Protective Equipment :

  • Follows standard precautions using personal protective equipment as required.
  • Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is committed to providing equal opportunity in its recruitment and employment practices for all employees and applicants for employment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are followed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after one year. Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption. Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

    Create a job alert for this search

    Patient Service Specialist • Cleveland, OH, US

    Related jobs
    Patient Service Specialist - Richard E Jacobs FHC Administration

    Patient Service Specialist - Richard E Jacobs FHC Administration

    Cleveland Clinic • Avon, OH, US
    Part-time
    At Cleveland Clinic Health System, we believe in a better future for healthcare.And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the ...Show more
    Last updated: 30+ days ago • Promoted
    Patient Service Specialist-

    Patient Service Specialist-

    Cleveland Clinic • Brunswick, OH, US
    Part-time
    At Cleveland Clinic Health System, We Believe In A Better Future For Healthcare.And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the ...Show more
    Last updated: 18 days ago • Promoted
    PRN RN - Digestive Disease Post-Op

    PRN RN - Digestive Disease Post-Op

    Cleveland Clinic • Cleveland, OH, US
    Full-time
    Join the Cleveland Clinic team, where you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respec...Show more
    Last updated: 30+ days ago • Promoted
    PRN RN - Epilepsy Monitoring Unit

    PRN RN - Epilepsy Monitoring Unit

    Cleveland Clinic • Akron, OH, US
    Full-time
    Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over 100 years. Here, we strive for patient-centered care and comfort with our c...Show more
    Last updated: 11 days ago • Promoted
    Licensed Practical Nurse (LPN) Assisted Living! Avon Lake

    Licensed Practical Nurse (LPN) Assisted Living! Avon Lake

    Danbury Senior Living • Avon Lake, Ohio
    Full-time
    Quick Apply
    Licensed Practical Nurse (LPN).Independence Village Avon Lake.Must haves from you to be a Nurse Supervisor / LPN : .Licensed Practical Nurse (LPN) in the state. Assisted Living / Memory Care experience pr...Show more
    Last updated: 8 days ago • Promoted
    Patient Services Representative

    Patient Services Representative

    ADVENT • Strongsville, OH, US
    Full-time
    Rediscover Purpose with ADVENT.At ADVENT, we do healthcare differently.We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.N...Show more
    Last updated: 30+ days ago • Promoted
    Per Diem Family Medicine Physician (Casual Employee)

    Per Diem Family Medicine Physician (Casual Employee)

    One Medical • AVON LAKE, Ohio, United States
    Full-time
    One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office.We’re on a mi...Show more
    Last updated: 19 days ago • Promoted
    Licensed Practical Nurse (LPN) Assisted Living!

    Licensed Practical Nurse (LPN) Assisted Living!

    Danbury Senior Living • Avon Lake, Ohio
    Full-time
    Quick Apply
    Licensed Practical Nurse (LPN).Independence Village Avon Lake.Must haves from you to be a Nurse Supervisor / LPN : .Licensed Practical Nurse (LPN) in the state. Assisted Living / Memory Care experience pr...Show more
    Last updated: 8 days ago • Promoted
    Licensed Practical Nurse (LPN) Assisted Living! - DSL Avon Lake

    Licensed Practical Nurse (LPN) Assisted Living! - DSL Avon Lake

    Danbury Senior Living • Avon Lake, Ohio
    Full-time
    Quick Apply
    Licensed Practical Nurse (LPN).Independence Village Avon Lake.Must haves from you to be a Nurse Supervisor / LPN : .Licensed Practical Nurse (LPN) in the state. Assisted Living / Memory Care experience pr...Show more
    Last updated: 8 days ago • Promoted
    Licensed Practical Nurse (LPN) Assisted Living! - DSL

    Licensed Practical Nurse (LPN) Assisted Living! - DSL

    Danbury Senior Living • Avon Lake, Ohio
    Full-time
    Quick Apply
    Licensed Practical Nurse (LPN).Independence Village Avon Lake.Must haves from you to be a Nurse Supervisor / LPN : .Licensed Practical Nurse (LPN) in the state. Assisted Living / Memory Care experience pr...Show more
    Last updated: 8 days ago • Promoted
    PRN Patient Companion

    PRN Patient Companion

    ABM Industries • Cleveland, OH, US
    Full-time
    Focus on the core content of the job post, removing all extra metadata, navigation mentions, and redundant headers.Keep the formatting beautiful and high signal to noise ratio.Show more
    Last updated: 30+ days ago • Promoted
    Travel Med / Surg Telemetry RN

    Travel Med / Surg Telemetry RN

    PRN Healthcare • Mayfield Heights, OH, US
    Full-time
    PRN Healthcare is seeking a travel nurse RN Med Surg for a travel nursing job in Mayfield Heights, Ohio.Job Description & Requirements. PRN Healthcare Job ID #1456151.Pay package is based on 12 ...Show more
    Last updated: 10 hours ago • Promoted • New!
    Travel Med / Surg Telemetry RN

    Travel Med / Surg Telemetry RN

    Host Healthcare • Mayfield Heights, OH, US
    Full-time
    Host Healthcare is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Mayfield Heights, Ohio.Job Description & Requirements. Pay package is based on 12 hour shifts and 36...Show more
    Last updated: 30+ days ago • Promoted
    PRN RN - Orthopedics

    PRN RN - Orthopedics

    Cleveland Clinic • Cleveland, Ohio, United States
    Full-time
    Job Description Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family.Cleveland Clinic is r...Show more
    Last updated: 2 days ago • Promoted
    Travel Med / Surg Telemetry RN

    Travel Med / Surg Telemetry RN

    American Traveler • Mayfield Heights, OH, US
    Permanent
    American Traveler is seeking a travel nurse RN Med Surg / Telemetry for a travel nursing job in Mayfield Heights, Ohio.Job Description & Requirements. American Traveler is seeking an experienced...Show more
    Last updated: 30+ days ago • Promoted
    Travel Telemetry RN

    Travel Telemetry RN

    Medical Solutions • Euclid, OH, US
    Full-time
    Medical Solutions is seeking a travel nurse RN Telemetry for a travel nursing job in Euclid, Ohio.Job Description & Requirements. We’re seeking talented healthcare professionals whose adve...Show more
    Last updated: 30+ days ago • Promoted
    MyChart Patient Support Specialist

    MyChart Patient Support Specialist

    VirtualVocations • Cleveland, Ohio, United States
    Full-time
    A company is looking for a MyChart Patient Support Specialist.Key Responsibilities Provide high-volume customer support for MyChart access and functionality Deliver training and technical suppor...Show more
    Last updated: 23 hours ago • Promoted
    Patient Service Specialist

    Patient Service Specialist

    Cleveland Clinic • Gates Mills, OH, US
    Full-time
    At Cleveland Clinic Health System, we believe in a better future for healthcare.And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the ...Show more
    Last updated: 30+ days ago • Promoted