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Retail Operations Manager

Retail Operations Manager

Midwest Shooting CenterCenterville, OH, US
6 days ago
Job type
  • Full-time
Job description

Retail Operations Manager

Midwest Shooting Center

Full-time | $50,000$60,000 per year (base + performance incentives)

About Us

Midwest Shooting Center is a premier indoor shooting range and retail destination offering a professional, safe, and welcoming experience for every guest. With multiple locations and a rapidly expanding footprint, we pride ourselves on excellence in customer service, retail operations, and range safety.

Position Overview

As a Retail Operations Manager , youll lead the day-to-day operations of both the retail store and range floor. This position is responsible for driving revenue growth, maintaining compliance and safety, and ensuring that every guest receives a professional and engaging experience. Youll oversee inventory, pricing, staff training, and performance accountabilitybuilding a high-functioning retail team that consistently meets and exceeds company standards.

What Youll Do

  • Lead all retail and range operations to maximize revenue, profitability, and customer satisfaction.
  • Oversee the full retail lifecycle from inventory intake and pricing to replenishment and accuracy.
  • Maintain strong compliance with ATF, OSHA, and internal safety standards through regular audits and inspections.
  • Train, coach, and hold retail associates accountable for service standards, product knowledge, and range safety.
  • Manage firearm transaction accuracy , including FFL transfers and 4473 form completion.
  • Monitor retail pricing, margin performance, and replenishment timing.
  • Partner with Guest Services to identify and communicate membership and training opportunities .
  • Act as Manager on Duty (MOD) as needed, supporting the overall operation and guest experience.

What Success Looks Like

  • Retail and range revenue and profitability grow consistently.
  • Inventory is accurate, compliant, and well-managed.
  • Retail team members are trained, knowledgeable, and performance-driven.
  • The range is safe, organized, and welcoming to guests.
  • Errors in 4473 forms and compliance documentation are minimized.
  • Retail and range operations directly support membership and training growth.

    • Who You Are

  • Experienced in retail operations and inventory management.
  • Knowledgeable in compliance and safety standards related to firearms and range environments.
  • A proactive leader who motivates and develops others.
  • Organized and detail-oriented with a focus on accuracy and accountability.
  • Comfortable managing staff performance and enforcing policies consistently.
  • Passionate about creating great customer experiences while driving results.

    • Compensation & Benefits

  • Annual salary range : $50,000$60,000 , depending on experience and performance.
  • Health, dental, and vision insurance.
  • Employee discounts on retail, training, and range services.
  • Career advancement opportunities within a growing organization.
  • Performance-based incentives and recognition.

    • Join the Midwest Shooting Center Team

    If youre a driven, hands-on leader with a passion for retail excellence, operational precision, and customer satisfaction, we want to hear from you. Apply today to become a Retail Operations Manager at Midwest Shooting Center.

    Compensation details : 50000-60000

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    Operation Manager • Centerville, OH, US