Crisis Case Manager

Job Details

Job Location

Ellensburg, WA

Position Type

Full Time

Education Level

Bachelor's degree

Salary Range

$27.12 - $33.90 Hourly

Job Shift

Day

Description

Who is Comprehensive Healthcare?

Comprehensive Healthcare provides innovative behavioral health and integrated healthcare services to clients of all ages. We take pride in our creative and collaborative work environment and in delivering clinically excellent, trauma-informed, recovery-oriented services.

What are we looking for in a Case Manager?

Crisis Case Managers work closely with our Designated Crisis Responders to support clients who are experiencing a crisis. Crisis Case Managers offer supportive counseling to help clients stabilize and then assist clients with connecting to appropriate community services and treatment. Activities generally include gathering initial referral information, meeting with individuals to gather additional information on the presenting issue, reviewing this information with a Designated Crisis Responder when necessary, and facilitating in-person or telehealth crisis evaluations. In addition to providing face-to-face client care, Crisis Case Managers also act as liaison between Comprehensive Healthcare and other community providers to coordinate services and ensure clients can access the resources they need. To be successful in this role, Case Managers must enjoy variety in their day, possess exceptional communication skills, and be able to quickly build rapport with people of all backgrounds. This position is based in Ellensburg, but may provide services throughout Kittitas County. Although part of our Comprehensive Healthcare team, the Case Manager will be placed in the Kittitas Valley Healthcare clinics and hospital. The schedule for this position is four 10-hour shifts : Thursday-Sunday 7am-6pm.

Crisis Case Manager duties may include :

• accompanying Designated Crisis Responders on community referral calls to gather information and provide direct supportive counseling
• arranging transportation & other services and following up with clients after crisis contacts as assigned
• monitoring clients who have placements in KVH clinics and keeping designated crisis responders informed about their conditions, including providing close one-to-one client monitoring when necessary
• coordinating services between Comprehensive and community providers
• monitoring symptoms & medication response and encouraging clients to practice illness self-management skills
• coordinating with clients' treatment teams to ensure all discharge and / or referral needs are being met
• completing all documentation in a respectful, client-centered manner

Qualifications :

What Comprehensive Healthcare Can Offer You

Training and Development

Innovative Program & Services

Excellent Benefits

Qualifications

Comprehensive Healthcare is proud to be an equal opportunity employer. We do not discriminate based on race, sex, age, color, religion, national origin, sexual orientation, gender identity or expression, marital status, veteran status, disability status, or any other basis prohibited by federal, state, or local law. We value the diverse perspectives and strengths that our employees bring to the workplace and we encourage individuals from underrepresented groups to apply for our positions. The Human Resources department offers accommodations and assistance for the application and interview process; please contact us to make arrangements.