Leader In Training (full-time)

Join to apply for the Leader In Training (full-time) role at The Buckle, Inc.

We are excited to open a brand new store at the Tanger Outlets in Sevierville Tennessee early November! We will be hiring many new positions for this team and will start interviews in early September.

Summary

The Leader in Training (LIT) and Floor Leader position's primary responsibility is to fulfill our mission statement : "To create the most enjoyable shopping experience possible for our Guests." The LIT and Floor Leader perform a variety of sales, merchandising and operational tasks assigned by store management (e.g., cashiering, merchandise display and pulls, register procedures, and routine cleaning of facilities). Works directly with the Store Manager and Leadership Team to develop sales, recruit new Teammates and provide leadership.

Essential Duties and Responsibilities

This description describes the general nature and level of work performed by Teammates assigned to this job. It is not intended to include all duties, responsibilities and qualifications. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sales Generation and Guest Service

• Greet Guests with a friendly, engaging attitude and provide legendary service to each Guest
• Answer questions regarding the store and its merchandise
• Recommend, select, and help locate or obtain merchandise based on Guest needs
• Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience
• Demonstrate product knowledge and sales education, sharing knowledge with the Team
• Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
• Remain consistent on personal sales and help teammates improve through the Sales Presentation Guide (SPG)
• Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management
• Provide legendary service across Front 5, sales floor, fitting rooms, and the register area
• Know exchange and return procedures and turn them into a showmanship opportunity
• Fill out and use the SPG daily to accomplish goals
• Meet or exceed Buckle business builders and guest loyalty metrics (fit appointments, Buckle credit card, guest connect)
• Explore ways to expand Guest selection through tools like Inventory Manager and iPad apps
• Build and maintain guest relationships to develop a client-based business
• Lead by example with showmanship, customer service, and attentiveness
• Recognize and communicate Guest Levels with the Team
• Ask business-driven and showmanship questions to Manager, Team Leaders and Teammates
• Be coachable and open to feedback; perform leadership actions consistently

Teammate Recruiting, Training and Development

Visual Merchandise Management

Operations

Supervisory and Leadership

Supervisory Responsibilities

This job has no supervisory responsibilities.

Full-time Benefits

Education and / or Experience

High school diploma or GED; or 1-3 months related retail experience and / or training; or an equivalent combination of education and experience.

Physical Demands

Regular standing, walking, handling, reaching, climbing, kneeling, crouching or crawling; ability to lift / maneuver up to 50 lbs; vision capabilities as required for job duties.

Work Environment

Retail store setting with a moderate noise level.

Equal Employment Opportunity

Buckle is committed to hiring and developing qualified Teammates without discrimination or retaliation based on protected characteristics and other status as required by law. See State Law Supplements in the Teammate Center under Human Resources for state-specific information.

Seniority level

Employment type

Job function

Industries

J-18808-Ljbffr