Director of Key Accounts

Job Description

Job Description

Bring your leadership, vision, and relationship expertise to Primitives by Kathy as Director of Key Account Sales. This is your opportunity to lead a national sales strategy, strengthen partnerships with major retailers, and inspire a high-performing team — all while enjoying the flexibility to work remotely and make a lasting impact with one of the most recognized brands in the gift and home décor industry.

Director of Key Account Sales

Location : Lancaster, PA (Hybrid, On-Site, or Remote within the U.S.)

Department : Sales

Reports to : Chief Operating Officer

About the Role

Primitives by Kathy — a nationally recognized leader in creative gifts and home décor — is seeking a Director of Key Account Sales to drive growth through our national retail partnerships. This senior sales leader will oversee major account relationships, design go-to-market strategies, and lead a high-performing sales team to achieve ambitious revenue goals.

If you’re a strategic thinker with proven success managing multimillion-dollar portfolios and building collaborative relationships across departments, this is your opportunity to make a lasting impact with one of the industry’s most beloved brands.

What You’ll Do

• Lead PBK’s national key account strategy focused on growth, profitability, and market expansion.
• Develop and strengthen executive relationships with major retail partners to ensure long-term category success.
• Coach, mentor, and develop a high-performing sales team to meet and exceed revenue goals.
• Collaborate cross-functionally with marketing, product development, operations, and finance to align initiatives from concept through delivery.
• Analyze sales data and market trends to guide strategic decision-making and identify new opportunities.
• Negotiate and structure national programs that balance profitability with customer value.
• Represent PBK at major trade shows and customer presentations, showcasing our brand and partnership opportunities.
• Drive forecasting, budgeting, and KPI tracking to ensure accountability and transparency.
• Partner with leadership to identify new market opportunities and expand PBK’s retail footprint.

What We’re Looking For

Why You’ll Love Working Here

At Primitives by Kathy, creativity and collaboration are at the heart of everything we do. You’ll join a passionate team that values innovation, authenticity, and growth — and you’ll have the opportunity to directly shape the strategies that drive our brand forward.

We offer :