IVR Test Engineer

Job Title : IVR Test Engineer

Location : San Francisco, CA

Duration : 6 months

Job Description

The role involves analyzing contact center processes end to end, performing functional and performance testing, and collaborating with teams to optimize workflows and system performance.

Responsibilities

• Develop test plans, test cases, test scripts and test reports for multiple projects of varying size.
• Perform testing on various software, telecom and reporting systems.
• Validate that user expectations are achieved during the testing process.
• Review user requirements documents to ensure that requirements are testable.

Qualifications

Seniority Level

Employment Type

Job Function

Thanks & Regards,

Aasif Iqbal

Desk : +1

Mail : |

Cystems Logic Inc. (a Sybyte Technologies Company)

US Government Agency Certified : SBE & DBE

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