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Broadband Technician I
Broadband Technician IAstound • Dallas, TX, United States
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Broadband Technician I

Broadband Technician I

Astound • Dallas, TX, United States
30+ days ago
Job type
  • Full-time
Job description

Description

Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences.

Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.

Where you will work :

  • This position will be based in Astounds Dallas, TX office.

A Day in the Life of the Broadband Technician :

  • Residential install and disconnects
  • (data, video, phone) on customer premises
  • Ensure / record correct RF and signal levels within specifications
  • Communication with leadership and dispatch as needed
  • Customer education
  • Operate company vehicle in safe and responsible manner
  • Other duties as assigned
  • What You Bring to the Table :

  • Education : High school diploma or equivalent
  • Experience : 0 (Entry Level)
  • Competencies : Maintain satisfactory driving record and have a valid driver's license
  • Knowledge, Skills and Abilities : Ladder; Hand or Power Tools; Customer Service; Communication (verbal, written); Basic Computer Skills; Aptitude to learn to skills; Problem solving; Time Management; Teamwork; Working alone
  • Education and Certifications :

  • High school diploma or equivalent
  • We're Proud to Offer a Comprehensive Benefits Package Including :

  • 401k retirement plan, with employer match
  • Insurance options including : medical, dental, vision, life and STD insurance
  • Paid Time Off / Vacation : Starting at 80 hours per year, and increases based on tenure with the organization
  • Floating Holiday : 40 hours per year
  • Paid Holidays : 7 days per year
  • Paid Sick Leave : Astound allows a number of paid sick hours per calendar year and varies based on state and / or local laws
  • Tuition reimbursement program
  • Employee discount program
  • Benefits listed above are for regular full-time positions
  • Our Mission Statement :

  • Take care of our customers
  • Take care of each other
  • Do what we say we are going to do
  • Have fun
  • Diverse Workforce / EEO :

    Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

    FCO (For San Francisco Candidates Only) :

    Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

    CCPA Employee Privacy Policy (For California Candidates Only) : https : / / www.astound.com / wp-content / uploads / 2023 / 09 / CCPA-Employee-Privacy-Notice.pdf

    Qualifications

    Behaviors Functional Expert - Considered a thought leader on a subject

    Enthusiastic - Shows intense and eager enjoyment and interest

    Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well

    Motivations Self-Starter - Inspired to perform without outside help

    Peer Recognition - Inspired to perform well by the praise of coworkers

    Goal Completion - Inspired to perform well by the completion of tasks

    Growth Opportunities - Inspired to perform well by the chance to take on more responsibility

    Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization

    Education High School (required)

    Licenses & Certifications Drivers License (required)

    Skills

  • Trust (preferred)
  • Verbal Communication (preferred)
  • Time Management (preferred)
  • Client Relations (preferred)
  • Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

    This employer is required to notify all applicants of their rights pursuant to federal employment laws.

    For further information, please review the Know Your Rights notice from the Department of Labor.

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    Broadband Technician • Dallas, TX, United States

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