QC Specialist for Surgical Instruments

Job Description

Job Description

Description :

SIS is currently looking for a great candidate to train to be a QC Specialist. This person will learn to assess customer instruments and evaluate problems to produce a consistent high quality repair. She / He will examine and test all completed repairs to ensure the quality meets or exceeds SIS and manufacturer quality standards. The position requires general mechanical aptitude, great attention to detail, and familiarity with the quality control process. The QC Specialist will monitor the repair process from beginning to end to ensure repairs are completed in a timely manner. He / She will take ownership of responsibilities and act proactively, ensuring the highest quality customer experience. Sterile Processing background helpful but not required.

Requirements :

Snapshot of the Position

• Visually inspect and test repaired surgical instruments using appropriate methods (QC)
• Ensure repaired instruments meet OEM specifications adhering to SIS quality control standards prior to shipping
• Etch, tag and bag repaired instruments in preparation for shipping
• Keep track of changes in hospital criteria, products, special contract terms, etc.
• Research and assist with technician inquiries regarding instrument / repair needs
• Receive parts requests from techs and deliver needed items in a timely manner
• Verify pricing on invoices prior to disbursement
• Assist with inventory management, as needed
• Identify areas of improvement regarding quality issues, and offer solutions
• Work closely with the Director of Instruments to accurately identify pricing, instruments and vendors
• Actively participate in education and training
• Employ mechanical and material knowledge to determine proper repairs
• Evaluate and inspect all outgoing surgical instruments to ensure proper function
• Assess the quality and productivity of repair process, ensuring efficient workflow
• Identify and implement process improvements
• Research, communicate and assist in resolving repair or process issues
• Accurately complete all evaluation and quality control paperwork in a timely manner
• Conduct and support process audits to maintain and improve quality standards
• Other duties as assigned

Key Competencies

What You Have To Bring That We Cannot Teach

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Company Description

For 54 years, Surgical Instrument Service Company, Inc. (SIS) has been providing superior products and services to hospitals and healthcare facilities across the country. We pride ourselves on the personalized service we provide to each one of our customers.

SIS is a surgical instrument and device repair company that was founded by a veteran and former OR Nurse in 1971. Our goal has always been to serve as a superior alternative to the manufacturer for instrument repair and maintenance. Our primary objective is to help healthcare providers avoid expensive endoscope, device, and general instrument replacement through service excellence, process improvement, and a transparent value proposition.

For more information on SIS, please visit : www.sis-usa.com.

Company Description

For 54 years, Surgical Instrument Service Company, Inc. (SIS) has been providing superior products and services to hospitals and healthcare facilities across the country. We pride ourselves on the personalized service we provide to each one of our customers.\r\n\r\nSIS is a surgical instrument and device repair company that was founded by a veteran and former OR Nurse in 1971. Our goal has always been to serve as a superior alternative to the manufacturer for instrument repair and maintenance. Our primary objective is to help healthcare providers avoid expensive endoscope, device, and general instrument replacement through service excellence, process improvement, and a transparent value proposition.\r\n\r\nFor more information on SIS, please visit : www.sis-usa.com.