Program Manager - Student Success / Retention

Program Manager - Student Success / Retention

Designs, implements and manages an assigned program. Typical duties can include but are not limited to : Identify funding opportunities, conduct program assessments, prepare program reports, oversee and manage program marketing and communications, manage program databases, supervise program staff, plan research activities, coordinate program events, participate in strategic planning, manage program files, establish program standards and objectives, direct logistical activities to promote the success of programs, develop and implement project timelines and ensures deadlines are met, oversee program budget, ensure goals and objectives of grants are met, assists in proposal writing, comply and analyze program statistics.

This position is responsible for developing and implementing events, programs, and resources that promote the success and retention of undergraduate engineering students. This role ensures high-quality program delivery while advancing initiatives that strengthen student engagement, belonging, and outcomes within the broader Undergraduate Programs mission.

Coordinate day-to-day programmatic activities to provide academic support, particularly for at-risk groups. This includes managing tutoring and mentoring schedules and overseeing mentoring program initiatives.

Contribute to the assessment of programs designed to bolster retention through academic and non-academic programming.

Collaborate in developing proposals to secure resources to support student initiatives within the college.

Effectively communicate opportunities for undergraduate students through various channels including email, phone, social media, and website platforms.

Maintain meticulous records and gather data on all activities for evaluation purposes. Utilize this information to refine operational and programmatic strategies. Develop criteria for end-of-semester reports to assess the impact on student retention.

Undertake additional duties as directed by the Sr. Director, Associate Director of Student Services, or other relevant authorities as necessary.

Bachelor's degree and four years of experience developing or managing programs or projects. Additional job related experience may be substituted for the required education on a year-for-year basis.

The Whitacre College of Engineering (WCOE) was one of the university's original four colleges founded in 1925 and later renamed in honor of Edward E. Whitacre, Jr. The WCOE has seven departments and approximately 4800 undergraduate and 1300 graduate students. There are approximately 220 faculty / instructors and 115 staff in the college.

The Dean's Office in the Whitacre College of Engineering (WCOE) is dedicated to the success of our faculty, students and staff. This team serves as the leadership and operational hub of the college, guiding academic programming, faculty affairs, research initiatives, and student support, while balancing essential administrative functions. We value dedication, integrity, and hard work, fostering a supportive community that encourages collaboration, creativity and effectiveness. We believe our roles are crucial to the functioning of the entire college. Its leadership shapes the educational experience for students, drives impactful research, manages resources effectively, and ensures that the college maintains strong ties to industry, the community, and our alumni.

Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all TTU employees.

Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or status as a protected veteran.

Texas Tech University is a Carnegie R1 (very high research activity) Doctoral / Research-Extensive, Hispanic Serving, and state-assisted institution. Located on a beautiful 1,850-acre campus in Lubbock, a city in West Texas with a growing metropolitan-area population of over 300,000, the university enrolls over 40,000 students with 33,000 undergraduate and 7,000 graduate students. As the primary research institution in the western two-thirds of the state, Texas Tech University is home to 10 colleges, the Schools of Law and Veterinary Medicine, and the Graduate School. The flagship of the Texas Tech University System, Texas Tech is dedicated to student success by preparing learners to be ethical leaders for a diverse and globally competitive workforce. It is committed to enhancing the cultural and economic development of the state, nation, and world.

Lubbock is referred to as the "Hub City" because it serves as the educational, cultural, economic, and health care hub of the South Plains region, boasting a diverse population and a strong connection to community, history, and land. With a mild climate, highly rated public schools, and a low cost of living, Lubbock is a family-friendly community that is ranked as one of the best places to live in Texas. Lubbock is home to a celebrated and ever-evolving music scene, a vibrant arts community, and is within driving distance of Dallas, Austin, Santa Fe, and other major metropolitan cities. Lubbock's Convention & Visitors Bureau provides a comprehensive overview of the Lubbock community and its resources, programs, events, and histories.