Case Manager (m / w / d) - Assisted Living Program

Case Manager - Assisted Living Program

Oneida Center for Rehabilitation and Nursing  is actively seeking a  Case Manager  for our Assisted Living Facility in Utica, NY. The ideal candidate will have good communication skills and a pleasant demeanor!

Duties Include :

Will act as a liaison between our Residents and the Director of Case Management

Address Resident concerns, which may include; roommate issues, room changes, behavioral problems, etc.

Help all new Residents in orienting to the  Assisted Living Program

Assist Residents in obtaining SSI / SSD benefits and Access-A-Ride applications & services

Coordinate medical appointments; including scheduling transportation, insurance eligibility, etc.

Assist with the documentation necessary for re-admissions from hospitalization or rehabilitation

Maintain organized incident reports and proper documentation as necessary

Order durable medical equipment based on physician orders

Collaborate with the finance office to assist with Medicaid recertification or SSA concerns

Ensure completion of Mental Health evaluations and coordination of services as needed

Act as a resident spokesperson when necessary

Requirements :

Work experience in human services, social services or other related fields strongly preferred

Proficiency in computer programs such as MS Office & MS Excel

Strong work ethic, intense drive, and initiative for quality customer service

Excellent written & oral communication skills and great problem-solving skills

Superior administrative and organizational skills with the ability to prioritize

Position requires multitasking and efficient time management skills

Exceptional interpersonal & leadership skills are required!

Location : Utica, NY

About us :

Oneida Center for Rehabilitation and Healthcare is a 120-bed rehabilitation and skilled nursing facility located in Utica, New York. Our pledge to the community, our residents and staff is to provide post-acute care in a manner that sets the standard of excellence and strives to meet and / or exceed the expectations of our residents, staff, and all we come in contact with. Services at Oneida Center include Skilled Nursing, Respite, Hospice, and Post-acute Rehabilitation and are affiliated with an Assisted Living Program and Adult Day Care. We endeavor to embrace our residents in times of crisis and assist them to leave and / or live here with a sense of well-being, individuality, and independence.