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CLUSTER IT MULTI-SITE LEADER -
CLUSTER IT MULTI-SITE LEADER -OPmobility • Troy, MI, US
CLUSTER IT MULTI-SITE LEADER -

CLUSTER IT MULTI-SITE LEADER -

OPmobility • Troy, MI, US
30+ days ago
Job type
  • Full-time
Job description

Hungry for challenges? Join a group with innovation at its heart and contribute to the automotive revolution!

OPmobility is a world-leading provider of innovative solutions for a unique, safer and more sustainable mobility experience. Innovation-driven since its creation, the Group develops and produces intelligent exterior systems, customized complex modules, lighting systems, clean energy systems and electrification solutions for all mobility companies. With a €11.4 billion economic revenue in 2023, a global network of 152 plants and 40 R&D centers, OPmobility relies on its 40,300 employees to meet the challenges of transforming mobility.

Our ambition? Provide automakers with cutting-edge equipment and solutions to develop tomorrow’s clean and connected car.

This position is located in New Boston, MI.

Directly reporting to the Cluster IT Operations Manager for US & Canada, the Country IT Multi-site Leader for US & Canada :

  • Manages daily IT operations for a number of sites, cross-BG, ensuring the availability, performance, and reliability of local IT infrastructure and services.
  • Delivers hands-on L1 support for end-users, addressing hardware, software, and network connectivity issues, and serving as the first point of contact for local IT incidents and service requests.
  • Deploys IT policies, standards, and initiatives within the assigned scope.
  • Maintains compliance with IT security policies and standards, conducts regular security assessments, and implements measures to protect local IT assets and data.
  • Tracks and reports on key performance indicators (KPIs) related to IT operations and support, providing regular updates to country IT management.

Main activities include :

IT SITE INFRASTRUCTURE OPERATIONS MANAGEMENT

  • Oversee the daily IT operations at all sites within the assigned country or cluster.
  • Ensure the availability, performance, and reliability of local IT infrastructure and services.
  • Coordinate with local site managers to address IT needs and challenges
  • Manage and supervises hands-on L1 support for end-users, addressing issues related to hardware, software, and network connectivity.
  • Implement and maintains processes for effective monitoring, reporting, and continuous improvement of IT services within the region.
  • Ensure the Implementation and uphold of IT standards, policies, and best practices defined at a Group Level in his / her scope.
  • Ensure IT sites operate smoothly and without disruption, addressing any issues proactively to prevent major incidents and to maintain user satisfaction.
  • COLLABORATION AND COORDINATION

  • Supervise Local IT operations team for the assigned scope, providing direction, support, and professional development opportunities.
  • Coordinate with local business units to align IT services with business needs and priorities.
  • Promote continuous improvement actions.
  • PERFORMANCE AND MONITORING

  • Track and report on key performance indicators (KPIs) related to IT operations and support.
  • Provide regular updates to country IT management on the status and performance of local IT services.
  • Required profile and experience;

  • University degree or Engineering School with IT specialization or equivalent by experience.
  • Minimum of 5 years of experience in IT infrastructure management
  • Proficiency in IT service management, hardware and software troubleshooting, network administration, and IT infrastructure management.
  • Proficiency in the local language(s) of the assigned country or cluster, along with good command of English.
  • Experience with IT service management frameworks (e.g., ITIL).
  • Key behavioral competencies :

  • Customer focus, delivery, and result orientation.
  • Consistency and reliability. Ability to plan and organize activities efficiently.
  • Effective communication and interpersonal skills.
  • Proven leadership and team management skills
  • Teamwork, flexibility, and collaboration. .
  • Stong problem-solving and decision-making abilities.
  • As a responsible company, OPmobility pays particular attention to diversity and equality within its teams and the Group commits to treat all job applications equally.

    Date : 9 Oct 2025

    Location :

    Troy-Michigan, MI, US, 48098

    Job Requisition ID : 385591

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