SCHEDULING & STAFFING SPEC

Scheduling & Staffing Specialist

The Scheduling & Staffing Specialist determines the scheduling and staffing needs of the organization with limited oversight and direction from the Manager of Staffing Resources. In addition, they complete timekeeping processes to ensure the organization has appropriate resources to meet the needs of our patients while interpreting various union and non-union pay practices correctly.

Essential Duties :

This job description is intended to cover the minimum essential duties assigned on a regular basis. Caregivers may be asked to perform additional duties as assigned by their leader. Leadership has the right to alter or modify the duties of the position.

• Ensures adherence to and participates in scheduling practices that meet the needs of our patients and the organization
• Assesses and determines department staffing needs using reporting analytics, established staffing guidelines, bargaining unit agreements, and other operational information.
• Reallocates resources based on patient and departmental needs.
• Determines staffing vacancies and contacts caregivers to fill open shifts.
• Reduces staffing as necessary according to established policies and contractual language.
• Coordinates staffing data, including absences for all departments.
• Conducts timekeeping practices ensuring consistent adherence to policies across all departments.
• Ensures timely posting of vacant positions that includes an analysis of the current need.
• Consistently documents accurate information in Kronos.
• Compiles data and prepares regularly scheduled or special reports, analyses and statements.
• Continually expands knowledge and expertise in the staffing process and Kronos application.
• Assists all levels of Management in their interpretation and compliance of all policies, union contracts, regulations and laws relating to timekeeping and scheduling.
• Provides excellent customer service to all customers, fostering an environment of team work and high productivity and practices fiscal responsibility through improvement and innovation.
• Provides ongoing Kronos Scheduler and Employee Self Service training.

Job Requirements

General Requirements

None

Work Experience

Minimum of 3 years previous experience in professional office setting or hospital setting Previous experience in staffing, scheduling, and / or payroll preferred Previous experience with utilizing Kronos preferred

Education

High school diploma, G.E.D. or successful completion of 12 grades combined with continued enrollment in early college program

Specialized Knowledge and Skills

Demonstrates excellent knowledge of computer software and skills in utilization including Excel and Windows. Demonstrates strong critical thinking and analytical skills with the ability to handle multiple tasks concurrently, think logically and sequentially and make complex decisions encompassing multiple variables. Demonstrates ability to quickly adjust to change. Demonstrates ability to work independently and with a team in a fast paced, high volume environment with emphasis on accuracy and timeliness. Demonstrates excellent verbal and written communication skills, including relationship building, negotiation, persuasion, diplomacy and advocacy. Demonstrates ability to interact efficiently and effectively with Managers, Directors, frontline caregivers and peers. Demonstrates ability to work in stressful situations and manage conflict respectfully. Demonstrates ability to use a keyboard as may be required to perform the essential duties of the job.

University of Michigan Health - Sparrow is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.