Federal Project Manager - Critical Support III

Federal Project Manager - Critical Support III

We're on a journey to advance how health happens with technologies that support clinicians, inspire innovation, empower patients, and save lives. Our mission? To create a human-centric healthcare experience powered by unified global data. It's a big challenge, but big challenges are what we do best. We're already transforming some of the world's largest health systemshelping them turn data into lifesaving decisions and better patient care. We want people just as dedicated as we are to making history with the advancement of Federal Healthcare systems. If you're excited about making healthcare more human, you've come to the right place.

Position Overview

We are seeking a proactive, technically-skilled Lead Project Manager to oversee and drive critical support processes within our healthcare IT environment. The ideal candidate will develop and refine processes to ensure that each new incident becomes an opportunity for system improvement, thereby reducing risk and enhancing service continuity.

Key Responsibilities

• Oversee critical support items on the VA project, managing issues that cannot be resolved through traditional support means.
• Drive the project management lifecycle for issue resolution, ensuring each incident is handled efficiently and effectively.
• Manage deliverables throughout the support project, including milestones and project schedules.
• Provide feedback to the team, customers, and corporate stakeholders when project milestones or schedules are at risk.
• Ensure projects align with the goals and timelines outlined in the scope of work and schedule.
• Communicate status updates to customer stakeholders and internal management.
• Ensure consistency and best practices are utilized while adhering to customer standards.
• Utilize knowledge of the Cerner Millennium platform or other EHR systems to execute basic troubleshooting and support.

Qualifications

At our organization, you will have the opportunity to make a significant impact on the future of healthcare. We are committed to fostering an inclusive and innovative work environment where you can thrive and contribute to meaningful advancements in Federal healthcare systems. If you're ready to help us make healthcare more human and tackle big challenges, we encourage you to apply!

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC3

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