Counter Clerk

Sales Advisor / Service Writer Bilingual

The Sales Advisor / Service Writer is the heartbeat of the shop the person customers trust to shoot them straight, explain what their vehicle needs, and keep the workflow moving. You'll greet customers, write service estimates, communicate with technicians, and help drive revenue through honest recommendations and exceptional service. If you love people, cars, and a fast-paced environment, this role is built for you.

Key Responsibilities :

• Greet customers, understand their vehicle concerns, and create accurate service estimates
• Communicate clearly with technicians to ensure proper diagnosis and repair recommendations
• Present repair options, pricing, and timelines to customers in a transparent and friendly manner
• Prioritize and schedule jobs to maintain efficient shop workflow
• Answer phone calls, schedule appointments, and manage daily service tickets
• Build trust with customers through honest communication and consistent follow-up
• Upsell / recommend maintenance services when appropriate (brakes, tires, alignments, fluids, etc.)
• Maintain accurate records of work orders, approvals, and repair notes
• Assist with point-of-sale transactions and payment processing
• Ensure a clean, organized front counter and waiting area
• Support the overall shop team by stepping in where needed

Qualifications :

What We're Looking For :

Schedule :

LSI Staffing is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact our HR department.