Member Support Specialist

Job Description

Job Description

Opening for a Member Support Specialist at company in Blue Lagoon area. This is a customer service oriented role, providing exceptional service specifically for owners of a nationwide business chain. And addresses their inquiries directing them to the resources for operational needs, ensuring a seamless experience. This position offers an opportunity to work in a fast-paced environment while contributing to the success of a multi-billion dollar service business.

Location : Blue Lagoon area of Miami (near Miami Airport)

Schedule : 2 days Remote & 3 In-office (after 90 day training period)

Hours : Mon-Fri 8 : 30-5 : 00

Salary : $22-$25 p / hr. with Salaried Benefits

Benefits : majority of Medical paid for Employee; generous Holidays (10days) and Paid PTO (18 days), 401k and other Insurances available. Free Parking for when in-office.

Company and Role Overview : This reputable organization is an entity under a corporate umbrella to a well-known nationwide chain. This role is ideal for a professional with Call Center or Customer Support experience maintaining business relationships and stellar service. And able to work in a smaller customer support unit and team. The company offers future career development in a variety of other departments and sectors as they are available.

Keys to this Role :

• 2 years of call center or customer support experience
• Experience managing business relationships
• Ability to navigate company website and guide customers on inquiries
• Manage multiple tasks simultaneously

Member Support Specialist, Responsibilities :