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Retail Assistant Store Manager

Retail Assistant Store Manager

CCA Global
30+ days ago
Job type
  • Remote
Job description

Hiring Immediately!

RETAIL ASSISTANT STORE MANAGER

Create A Better Future For Yourself!

Kerns Carpet One Floor & Home in Brookfield, WI is looking to hire an Assistant Store Manager to join their showroom team. If you have a passion for people, the ability to make effective decisions, can motivate team members to achieve their sales goals, and have a flair for design, this is the career opportunity you have been waiting for.  Kerns Carpet One is a family owned and operated business since 1935. They have a longstanding reputation for providing expert advice. Service is a family tradition! With over 80 years of expertise, Kerns Carpet One can offer their customers so much more than the big box stores and in-home sellers. Their sales professionals are trained to ask the right questions, guide customers through their easy-to-understand selection systems, and work with customers to create exciting solutions.

To learn more about Kerns Carpet One in Brookfield, WI check out : https : / / www.kernscarpets.com /

What We Offer :

  • Salary Range : $65,000 to $75,000 (based on experience)
  • Full Time : 40 hours / 5-day work week  (including 2 Saturdays per month)
  • 90 day paid training
  • Flexible Scheduling
  • Retirement plan w / up to 6% company contribution
  • Paid Time Off, Vacation & Sick Leave
  • Travel reimbursement when using own vehicle for company related tasks (gas allowance)
  • Employee discounts on services
  • Potential for growth within organization
  • Monthly employee lunches
  • Periodical product knowledge training

Responsibilities :

  • This role will report to the Store Manager
  • Overseeing & directing performance of the sales team
  • Ensure client relationships are built & follow up is completed
  • Participate in setting sales quotas & goals
  • Training all sales representatives
  • Overseeing sales, promotions & campaigns
  • Tracking & analyzing sales statistics
  • Handling & resolving customer complaints
  • Help to maintain showroom by keeping samples, displays & common areas neat, current & clean
  • Expected to complete aspects of sales role :
  • provide outstanding customer service & determine needs

  • keep up to date on the wide selection of products & services
  • schedule appointments to meet at client’s homes or workplace to provide design advice
  • providing sample suggestions
  • gather space / area measurements & calculate number of materials needed for projects
  • create project estimate / proposal for client review
  • scheduling installation team & performing quality control throughout project
  • communicate with vendors to determine product specifications and availability
  • Desired Skills & Qualifications :

  • Minimum of 2-4 years’ proven work experience in Retail Management, Sales Manager, Flooring Sales, Flooring Installation, or similar role
  • Valid driver’s license & reliable form of transportation (REQUIRED)
  • Working knowledge of CRM platforms & Microsoft Office
  • Ability to set sales targets & achieve them effectively
  • Strong analytical skills to identify trends & sales patterns
  • Exceptional critical thinking & problem-solving ability
  • Strong personal & professional judgment
  • Ability to adapt & respond quickly to customers’ needs / wants
  • Organizational skills & the flexibility to jump from priority to priority
  • Excellent interpersonal, verbal & written communication skills
  • Able to guide & mentor sales representatives
  • Advanced time management skills & detailed oriented
  • A positive attitude & desire to exceed expectations
  • Knowledge of the flooring & design industry a plus  (Willing to train)
  • Knowledge of RFMS a plus (Willing to train)
  • How to Apply :

  • Utilize the response option in this job board
  • Attach an  up-to-date  resume outlining your experience for the position
  • A cover letter is always appreciated
  • No emails  or  phone calls  to the showroom
  • Do not  personally deliver resumes to the showroom
  • Qualified candidates will be contacted by email to schedule a phone interview
  • Kerns Carpet One is an Equal Opportunity Employer