Job Title : Call Center Accounts Receivables Analyst
Location : Nashville, TN (Hybrid)
Duration : 06 Months On W2 Contract
Responsibilities for this position will include the following :
- Receives inbound calls in high volume AR department and assists with AR related customer questions
- Assist in managing high volume AR department email boxes
- Escalates issues and difficult matters to appropriate department.
- Effectively utilize technology and other tools to accomplish tasks.
Position Requirements :
High School DiplomaAt least 1 year prior call center experience neededComputer literacy in Microsoft OfficeExcellent communication and writing skillsExcellent interpersonal skillsPersonal accountabilityAttention to detailTeam playerHigh sense of urgencyHigh level of integrityProficient in Microsoft Suite; Intermediate to Advanced Knowledge / Experience of ExcelTime management skillsStrong customer serviceAdditional information from the manager :
Previous collections experience helpfulThis is a Monday Friday position with working hours being 8 : 00 AM 4 : 30 PM. There can be flexibility on the start / end times as needed.This is a hybrid position. The team is working 40% of the week in the office and 60% at home.