Delivery Solutions Architect

Job Overview

At Databricks, we are on a mission to empower our customers to solve the worlds toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA) you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximize the value they get from our platform and the return on investment.

This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers stakeholders, building executive relationships, orchestrating other focused / specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. It is also technical, with expectations that you become the post?sale technical lead across all Databricks products. You will report directly to a DSA Manager within the Field Engineering organization.

Impact You Will Have

• Engage with Solutions Architects to understand the full use?case demand plan for prioritised customers.
• Lead the post?technical win technical account strategy and execution plan for the majority of Databricks use?cases within our most strategic accounts.
• Be the accountable technical leader assigned to specific use?cases and customer(s) across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go?live and healthy consumption of the workloads where the customer has chosen to consume Databricks.
• Be the first contact for any technical issues or questions related to the production / go?live status of agreed?upon use?cases within an account, often serving multiple use?cases within the largest and most complex organisations.
• Leverage shared services, user education, onboarding / technical services and support resources, along with escalating to expert?level technical experts, to build the right tasks that are beyond your scope of activities or expertise.
• Create, own and execute a point?of?view as to how key use?cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS engagement proposals.
• Navigate Databricks product and engineering teams for new product innovations, private previews and upgrade needs.
• Develop an execution plan that covers all activities of all customer?facing technical roles and teams to cover the following work streams :

Main use?cases moving from win to production.

What We Look For

Location and Pay

Remote

Compensation

Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role are listed below and represent the expected base salary range for non?commissionable roles or on?target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job?related skills, depth of experience, relevant certifications and training, and specific work location.

Zone 1 Pay Range : $161,300 $225,800 USD

Zone 2 Pay Range : $161,300 $225,800 USD

Zone 3 Pay Range : $161,300 $225,800 USD

Zone 4 Pay Range : $161,300 $225,800 USD

Benefits

At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit .

Our Commitment to Diversity and Inclusion

At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio?economic status, veteran status, and other protected characteristics.

Compliance

If access to export?controlled technology or source code is required for performance of job duties, it is within Employers discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

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