Escrow Account Manager
The SouthState story is one of steady growth, deep community roots, and an unwavering commitment to helping our customers move forward. Since our beginnings in the 1930s to becoming a trusted financial partner across the South and beyond - we are known for combining personal relationships with forward-thinking solutions.
We are committed to helping our team members find their success while maintaining the integrity of our values : building trust, fostering lasting relationships and pursuing excellence. At SouthState, individual contributions are recognized, potential is cultivated and team members are inspired to achieve their greater purpose. Your future begins here!
Responsible for managing escrow accounts by tracking / monitoring / analyzing and disbursing taxes, insurance, and PMI related to Mortgage, Mobile Home, Commercial and Consumer Loans. Responsible for maintaining and updating escrow information on core servicing system. Monitor various reports for verification of accurate tax and insurance tracking with vendors and force placing delinquent taxes and insurance. Assist with special initiatives or projects and support other areas within Loan Operations as needed; ensures compliance with South State Code of Business Conduct and Ethics and other operating procedures and policies.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The duties and responsibilities listed above may be revised at any time within the sole discretion of South State Bank without advance notice to or the consent of the employee.
Ability to handle confidential information (customers and employees); Strong interpersonal skills and the ability to work effectively both independently and within a team environment with minimal guidance; ability to communicate effectively (both orally and in writing); ability to maintain accurate records; ability to concentrate on details; ability to perform mathematical computations accurately; ability to adjust to a changing environment; ability to work under pressure and meet deadlines; ability to function harmoniously with management and employees; ability to provide quality customer service to internal and external clients flexibility in work schedule during peak production period is critical in this position.
Education : High School diploma required; Bachelor's degree preferred.
Experience : A minimum of 2 years' experience in a Loan Operations role or equivalent is required. Must be knowledgeable in all loan servicing functions including consumer, commercial and mortgage loans. Knowledge of Federal and State regulatory items is required. Experience with FiServ systems software is preferred.
Certifications / Specific Knowledge : Proficiencies with Excel, Word, and other MS Office programs
Annual Compliance Training
Fiserv training as needed to perform specific tasks
Must be able to sit for long periods of time. Must be able to effectively access and interpret information via various computer systems, documents, and reports.
This position is located in a cubicle environment that may be loud throughout the day.
If applicable, telecommuting roles no matter if hybrid or 100% full time telecommuting must have a secure home office environment that is free from background noise and distractions. They must also have a reliable private internet connection that is not supplied by use of cellular data (hot spot). Cable or fiber connections are preferred. Requirements are subject to change, as new systems and technology is delivered.
Travel may be required to come to meetings as needed.
Equal Opportunity Employer, including disabled / veterans.
Insurance Specialist • Mckinney, TX, US