Office Assistant - Practice - VMG Dover, Delaware Surgery

Medical Office Assistant

Performs medical office duties including verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering all billing information into system. Collects co-pays and performs pre-certifications and filing.

Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate. Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information. Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits. Responsible for preparing referrals and obtaining pre-certifications as required. May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.

Excellent communication and customer service skills. Must have strong multi-tasking abilities and computer literacy. 1-2 years Medical Office experience. Required Education : HS diploma or equivalent.

Hourly Rate : $17.97 - $25.20 The actual salary / rate will vary based on applicant's experience as well as internal equity and alignment with market data. Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to : medical / prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.