Job Title
Responsible for driving a commercial vehicle to deliver products to customers. Ensures accuracy of all paperwork related to the job. Responsible for safety of fellow employees and the public while operating company vehicles and / or performing any company activity. Responsibilities include driving a commercial vehicle, rotating stock, and inventory checks.
Principal duties and responsibilities include :
- Delivers and picks up products from home patients and clinics according to established safety procedures and guidelines.
- Ensures a high level of customer relations by consistently delivering orders on time and behaving with integrity in a courteous and professional manner.
- May take note of and possibly resolve customer complaints.
- Reports more complex issues and complaints to Distribution Center staff or Customer Service for resolution.
- Observes and reports any pertinent anomalies at customer sites.
- May set up product and / or place product on shelves or racks at customer sites.
- Performs all duties and functions with the goal to achieve OSHA-related targets for recordable incidents and lost time incidents.
- Performs rotation and inventory checks of existing product ensuring that an adequate inventory is available for customers.
- Obtains customer signature for pickup and delivery of dialysis product.
- Adheres to all federal and state specific DOT regulations including, but not limited to GVW (Gross Vehicle Weight) and hours of service.
- Identifies and recommends options for route improvements to management as appropriate.
- Vehicle related responsibilities include but are not limited to :
- Performing pre and post trip inspections of assigned vehicle
- Identifying problems and addressing appropriately
- May perform routine maintenance on vehicle
- Unloading and loading freight as required according to specified procedures and regulations
- Maintaining cleanliness of vehicle
- Participates in monthly / quarterly / annual training for Good Manufacturing Practices, Health & Safety, and Compliance.
- Remains updated with all annually revised regulatory standards.
- Maintains a satisfactory driving record.
- Operates material-handling equipment safely and efficiently according to established procedures as required.
- Performs functions that require full knowledge of general aspects of the job.
- Escalates issues to supervisor for resolution, as deemed necessary.
- Assists with various projects as assigned by direct supervisor.
- Other duties as assigned.
Additional responsibilities may include focus on one or more departments or locations. See applicable addendum for department or location specific functions.
Physical demands and working conditions :
Heavy work with frequent lifting and carrying of objects 25-75 pounds on a repetitive basis required.Some deliveries may require carrying product up multiple flights of stairs.Requires extended periods of sitting, standing, and walking.Operation of commercial vehicle may average 6 to 11 hours per day.Supervision : None
Education :
High School Diploma, GED or equivalent work experience required.
Experience and required skills :
Minimum 2 4 years of related experience.2 years free of OSHA recordables, DOT accidents, quality issues, roadside inspection violations, DOT major logbook violations, and significant property damage.Must have and maintain a satisfactory driving record.Ability to operate material handling equipment.Must possess a Class A or Class B commercial license.Prefer possession of a HazMat endorsement.Experience with on-board computers, paperless DOT logs, and / or electronic capture applications preferred.Experience with Routing software / fleet management and on-board fleet management systems.Strong communication skills and a professional demeanor at all times.Strong customer service skills.Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws. EOE, disability / veterans.