Receptionist - State Farm Agent Team Member

Benefits:

• Bonus based on performance
• Opportunity for advancement
• Training & development

ROLE DESCRIPTION:
Brycen Whitaker State Farm is a leading insurance agency in Wichita Falls dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

This is an approximately 30 hours per week position that has a possibility for advancement.

It would be a great fit for someone who:
- has an interest in a future career in the business/banking/financial service/insurance field
- has a business/banking/financial service/insurance background who is looking for a change or less hours
- needs to be off by 3pm to pick up children from school
- needs part time hours due to their college classes

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.