Job Description
Job Description
Benefits :
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Company parties
- Dental insurance
- Free food & snacks
- Vision insurance
- Competitive salary
Europa Village Winery is seeking an experienced Banquet Service Team Member to provide authentic and anticipatory service to our dining guests during special events. The ideal candidate will have a passion for excellent customer service and wine with an out-going, self-motivated and energetic personality.
Banquet Service Team Member Reports To :
Banquet ManagerResponsibilities of a Banquet Houseman / Busser Team Member :
Possess and live Europa Village core valuesReviews and understands the BEO at the beginning of each shift to ensure banquet rooms are set as per client's requestSets up and breaks down tables, chairs, bar, water stations, picking up plates from seated events, etc., according to the Banquet Event Orders (BEO's)Assists in maintaining the scheduling order for each eventPrepares tables, action stations, buffets, service carts, dessert tables and cordial carts with specified tools, wares, and equipment according to Europa Village standardsGreets guests warmlyHas a good understanding of the food being served and able to answer questions regarding food itemsDelivers and services welcome drinks, appetizers, meals, condiments and accompanimentsServes beveragesRefills water glassesMonitors tableware to ensure it is presentable to guestsResponds to guests requests in a friendly, timely and efficient mannerAssists in washing banquet dishes and supplies following the eventOther duties as assignedExpectations of the Banquet Service Team Member :
Create and foster an environment of "teamwork" by helping fellow employees or guests without a second thoughtAble to communicate Europa Village's storyAbility to treat all associates and guests in a respectful mannerArrive at work prepared with excellent personal presentation standards with a clean, pressed uniform and appropriate slacks and shoesArrive on time and be respectful of attendance and punctualityAdhere to Europa Village policies and proceduresBe hospitable, welcoming and exhibit at positive attitude and willingness to assist where necessaryPays attention to detailFood Handler's Certification requiredMust be available to work holidays and weekends