Route Service Manager - UniFirst

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Route Service

Manager

UniFirst seeking a

Route Service Manager to join our team! The

Route Service Manager will recruit and lead a team of Route Service

Supervisors and Route Service Representatives who deliver to

multiple customers per day - ranging from small family owned

businesses to major corporate locations. The ideal candidate will

drive customer satisfaction, account growth, and profitability for

their location.

What’s in it for you?

Training : Our Team

Partners get quality skills training designed to enhance their

performance and assist them with their career potential and

advancement.

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Career

Mobility :

You may quickly find yourself on

the fast-track to success. We are a rapidly growing company

offering significant avenues for personal development and growth.

The Route Service Manager role can lead to many other leadership

opportunities in our Plants and across the

organization.

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Culture :

Our family culture is what makes UniFirst an organization that

stands out from the rest. Did we mention no nights or

weekends?

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Diversity :

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  At UniFirst, you'll find an environment

  packed with different cultures, personalities, and backgrounds

  because we believe it takes many kinds of people to make us

  successful.

  What you’ll be

  doing :

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  Oversee the recruiting, training, and

  development of a team of Route Service Representatives and Route

  Service Supervisors

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  Build strong relationships with your

  customers and elevate your team’s level of achievement in customer

  satisfaction

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  Collaborate closely with location

  management team to provide the best customer service and product

  programs

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  Negotiate customer contract

  renewals

  Qualifications

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  What

  we’re looking for :

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  An

  individual who is business savvy and enjoys figuring out innovative

  ways to help increase profit and grow the customer satisfaction

  within their UniFirst

  Location

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  results-driven, relationship manager who isn’t afraid to roll up

  their sleeves and help the team and most importantly, the

  customer

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  Someone

  who will enjoy working with your own team of Route Service

  Representatives and Route Service Supervisors that need your help

  and support as they develop in their own

  role

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  Individuals

  who drive their personal vehicles for business purposes will be

  required to comply with minimum auto insurance requirements per

  UniFirst's

  standards.

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  High

  School Diploma or GED – bachelor’s degree

  preferred.

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  Prior

  customer service

  experience

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  Ability

  problem solve and handle a variety customer service

  situations

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  Ability

  to negotiate, train, coach and lead a

  team

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  Strong

  computer proficiency (MS

  Office)

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  Excellent

  verbal & written communication

  skills

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  21

  years of age

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  Valid non-commercial

  driver’s license in the state of

  residence

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  Must

  meet pre-employment DOT physical

  requirements

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  Physically

  capable of lifting up to 50

  pounds

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  Benefits

  & Perks

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  401K

  with Company Match, Profit Sharing, Health Insurance, Employee

  Assistance Program, Life Insurance, Paid Time Off, Direct Payroll

  Deposit, Tuition Reimbursement, 30% Employee Discount, Employee

  Referral Bonuses

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  About

  UniFirst

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  The

  fabric of UniFirst is woven from its very unique family culture

  where our Team Partners enjoy a small company feel while taking

  advantage of the resources and stability that come with being a

  1.5-billion-dollar organization.

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  UniFirst

  is an international leader in the $18 billion-dollar garment

  services industry. We currently employ over 13,000 team partners

  who serve 300,000 business customer locations throughout the U.S.,

  Canada, and Europe. We were included in the top 10 of Selling Power

  magazine’s “Best Companies to Sell For” list and recognized on

  Forbes magazine’s “Platinum 400 – Best Big Companies” list. As an

  80-year old company focused on annual growth, there’s never been a

  better time to join our

  team.

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  There’s

  a lot to love about UniFirst, where you come

  first.

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  UniFirst

  is an equal opportunity employer. We do not discriminate in hiring

  or employment against any individual on the basis of race, color,

  gender, national origin, ancestry, religion, physical or mental

  disability, age, veteran status, sexual orientation, gender

  identity or expression, marital status, pregnancy, citizenship, or

  any other factor protected by anti-discrimination

  laws

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