Salesforce Business Analyst

A company is looking for a Salesforce Business Analyst.

Key Responsibilities

Engage with customer stakeholders to define business outcomes and success criteria

Analyze and document business processes, and lead requirements refinement sessions

Design and implement Salesforce solutions, including data migrations and user training

Required Qualifications

BA / BS degree or equivalent experience (minimum of 6 years in IT systems development)

At least 2 years of experience administering or consulting with Salesforce

One current Salesforce certification (Admin, App Builder, Sales / Service / Community Clouds)

Hands-on experience with Salesforce Lightning Flow Builder and declarative automation

Experience with business process mapping and writing user stories with acceptance criteria