(USA) Coach / Ops Mgr Trainee

Coach / Ops Mgr Trainee

WM Supercenter #3732, 901 Unser Blvd Se, Rio Rancho, NM 87124-6365, United States of America

$31.25 - $38.46 / hr

Full time. Shifts may vary.

Position Summary

Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback. Communicates and collaborates with all levels of associates regarding store operations utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating Walmarts one best way service model, managing and supporting customer service initiatives for example, store of the community and community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved, developing and implementing action plans to correct deficiencies and providing process improvement leadership to ensure a high quality customer experience. Drives the financial performance and sales of the designated store area by reviewing and evaluating PL Profit Loss statements, managing and assisting in budgeting forecasting, and controlling expenses to confirm they are indexed to sales. Monitors and ensures effective merchandise presentation seasonal transitions, inventory flow, and operational processes and developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved for business area. Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates, assigning duties, setting clear expectations, providing associate recognition, communicating expectations consistently and effectively, promoting a belonging mindset in the workplace and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential. Coordinates completes and oversees job related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs, identifying and communicating goals and objectives, building accountability for and measuring progress in achieving results, identifying and addressing improvement opportunities, and demonstrating adaptability and promoting continuous learning. Provides supervision and development opportunities for associates by hiring and training, mentoring, assigning duties, providing recognition, and promoting a belonging mindset in the workplace. Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity by implementing related action plans, utilizing and supporting the Open Door Policy, and providing direction and guidance on applying these in executing business processes and practices.

Minimum Qualifications

2 years of college; OR 1 years retail experience and 1 years supervisory experience; OR 2 years general work experience and 1 years supervisory experience.

Preferred Qualifications

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.

For this position, the hourly wage range is $31.25 - $38.46

• The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include : Regional Pay Zone (RPZ) (based on location). State Pay Differential : This job has an additional differential to meet legislative requirements, where applicable.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision, and dental coverage. Financial benefits include 401(k), stock purchase, and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and / or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see . Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see .