Quality Assurance Manager

Quality Assurance Manager

CGI Federal is seeking a dynamic and detail-driven Quality Assurance (QA) Manager to lead quality efforts on a high-impact federal program supporting supervision systems. This role is pivotal in ensuring the integrity, security, and performance of systems that manage secure data. As QA Manager, you will champion quality across the full development lifecycledriving compliance with stringent security protocols, regulatory standards, and CGI's internal quality benchmarks. If you're passionate about safeguarding data, elevating process excellence, and leading quality in complex, mission-critical environments, we invite you to bring your expertise to our team. This position is located in our Lafayette, Louisiana, Knoxville, TN or Fairfax, VA office; however, a hybrid working model is acceptable.

Your future duties and responsibilities:

• Documents and manages the project team's adherence to quality metrics as outlined in the Statement of Work (SOW) and as required internally by CGI.
• Develops, modifies, applies and maintains quality evaluation and control documents and protocols.
• Collaborates with other functions to ensure quality standards are in place.
• Devises and implements methods and procedures for inspecting, testing and evaluating the precision and accuracy of functionality.
• Designs and analyzes inspection and testing processes; conducts quality assurance tests; audits quality systems for deficiency identification and correction.
• Ensures that corrective measures meet acceptable reliability standards and that documentation is compliant with requirements.
• Prepares reports and makes recommendations.
• Develop contract deliverables in timely manner.
• Monitors, tracks, and assist with mitigation plans for all program Risks and Issues

Required qualifications to be successful in this role:

• Bachelor's or Master's degree and 8+ years of related experience with QA testing tools like Selenium.
• 2+ years of experience leading Quality and focused on Quality Management.
• Proven client management skills.
• Experienced with Scaled Agile (SAFe) framework.
• Experience developing and executing software test plans, developing QA plans, validating quality metrics, and executing root cause analysis (RCA) to identify software problems and their causes.
• Experience with Azure Boards or equivalent (e.g., Jira, Atlassian, Confluence).
• In-depth understanding of QA disciplines, processes, methods, tools, and leading industry practice.
• Experience managing audit readiness, compliance documentation, and continuous monitoring.
• Detail oriented including thoroughness and rigor in adhering to and implementing processes.
• Excellent written and verbal communication skills.
• Ability to collaborate across teams including Senior Management and project teams in a dynamic team environment.
• Desire for excellence in customer satisfaction, process and product quality, and reliability.
• Due to the nature of this US Government contract, all candidates must be legally authorized to work in the United States.

Desired qualifications/non-essential skills required:

• Familiarity Quality Control standard operating procedures.
• Experience implementing quality frameworks in FISMA, FedRAMP, or other federal compliance environments.
• Familiarity with secure SDLC practices.
• Banking Supervision industry experience.
• Experience with quality management in a banking supervision industry.
• Experience with quality management within secure data sets

Compensation and benefits:

• Competitive compensation.
• Comprehensive insurance options.
• Matching contributions through the 401(k) plan and the share purchase plan.
• Paid time off for vacation, holidays, and sick time.
• Paid parental leave.
• Learning opportunities and tuition assistance.
• Wellness and Well-being programs

A reasonable estimate of the current range for this role in the U.S. is $80,600.00 - $198,400.00.

CGI Federal's benefits are offered to eligible professionals on their first day of employment.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business. CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you.