IT Systems Specialist $52,163 - $67,813

Job Description

Job Description

Description : Join our Team

As a member of the Information Technology team, provides network and administrative support to to agency and affiliate team members. Troubleshoot and provide solutions whether through direct intervention or as a liaison to service providers and third party support agencies and vendors. Assist in developing strategic plan, monitor budget and manage network projects. Staff must possess a strong working knowledge of Agency’s operating and network systems. Staff must possess computer, typing, grammar, punctuation, proofreading, transcription, phone proficiencies and excellent communication and customer relations skills to effectively interact with staff, customers, business partners and community stakeholders. Additionally, the employee must exercise independent decision-making and work effectively in a team-based environment. The employee will complete other tasks as needed in various programs as assigned by supervisor. Your office will be surrounded by nature, just miles from beaches, hiking trail. Manistee is just a short drive to Frankfort, Traverse City, Cadillac and Ludington, charming towns outfitted with shopping and unique restaurants and breweries.

Staff at CWN are valued and receive several great benefits including but not limited to :

• Generous Paid Time Off starting at 160 hours (frontloaded and prorated your first year)
• 12 paid holidays
• Premium Medical, Dental and Vision Insurance
• Health savings account with annual agency contribution
• Awesome coworkers!

Who We Are

CWN is the publicly funded Community Mental Health Service Provider for Manistee and Benzie Counties. We’re an established company since the early 1980s (some might even call us vintage!) We see a community where everyone's life is valued, has meaning, and each person is treated with dignity and respect. It’s a serious business, but we leave room for fun, team building and staff support. We’re frequently asking, what’s the impact on clients and what’s the impact on staff?

Who You Are

Your superpower is stellar communication and fierce patient advocacy. You are a person who not just does well coordinating care for others but seeks it out and master it. You are known for your :

About the Role

At CWN, we recognize all people’s vulnerabilities to trauma and traumatic experiences and how that impacts daily living. We use practice models suitable for our job that are evidence based or best practice to support our staff’s daily functions, models of treatment, strength-based initiatives and quality outcomes. We encourage those with lived experience with mental illness, developmental disability, and / or substance use disorders to apply to bring valuable insight and perspective to our agency.

Requirements : Qualifications

Benefits :

Work Environment :

CWN prioritizes work and life balance. Your supervisor will work with you to utilize flex time and paid time off. You will primarily work in the office with the following schedule :

You may be required to work hours outside of the regular schedule if assigned by your supervisor to meet clients’ needs. Light travel (