Dedicated Account Manager - Live Haul

At BEST Logistics Group, we pride ourselves on our people. We are seeking an ambitious, proactive go-getter for this exciting opportunity to be a part of our family!

We are NOW HIRING for an innovative and solutions-orientated Account Manager for our Fleet Operations Team within BEST Dedicated.

If you are a dynamic, motivated, and flexible team-player with a passion for people and a knack for developing relationships, this could be the career you are looking for!

This is an in-office position with regular business hours, Monday through Friday; hours may vary depending on customer needs. This position is based onsite at our corporate office in Kernersville.

Our Account Managers are responsible for :

• Leading and developing a team of drivers that support success and growth with our customer base
• Managing all equipment assigned to your customer base
• Creating long-term, trusting relationships with your customers
• Overseeing a portfolio of assigned customers, and serving as a first point of contact for them, and for the drivers assigned to them
• Ensure on-time pickup and delivery performance, hours of service compliance, and cost control
• Daily accounting of all assigned tractors and drivers; will ensure our drivers have a good understanding of all details of their assigned customer and company expectations on every load, at point of dispatch.
• Developing new business from existing customers
• Actively seek new sales opportunities
• Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet company demands and expectations
• Assist in driver screening, interviewing, and hiring processes
• Payroll, billing, and invoicing as required
• Previous experience supporting agricultural business, particularly live haul operations, is a plus

What's In It For You?

Requirements :

We are looking for candidates with superior customer service and management skills for this role. Must have the strong ability to multi-task and be process & results driven. Excellent communication skills are a must in this role. Previous freight management experience is helpful in this role , but not required for consideration. Experience with McLeod TMS software and the full range of the MS Office suite is highly beneficial.