Netsuite Consultant
Netsuite Consultant Key Responsibilities
The Consultant shall be responsible for the following services and deliverables :
A. System Configuration and Optimization
- Review and adjust NetSuite configuration including chart of accounts, GL segments, workflows, approval hierarchies, and custom records
- Implement approved enhancements and manage configuration changes to reduce reliance on legacy scripts
- Ensure configurations are audit-aligned and support multi-entity operations
Deliverables :
Configuration Change Log (maintained biweekly)NetSuite Optimization Plan (initial recommendations by Month 1)Updated process configurations and workflow documentationB. Issue Resolution and Break / Fix Support
Provide Tier 2 / Tier 3 support for finance system issues (e.g., failed postings, JE reversals, RevShare misrouting)Troubleshoot integration and script failures, working in coordination with IT, vendors, and managed services partnersIdentify root causes for recurring issues and recommend permanent solutionsDeliverables :
Monthly Issue Resolution ReportRoot Cause Analysis Reports for major incidentsBug Fix and Patch LogsC. User Management and Access Governance
Maintain role-based access controls aligned with security and audit policiesCoordinate user provisioning and deprovisioning in partnership with Omada, HCM, and IT SecurityAudit and clean up admin-created roles and permissionsDeliverables :
Monthly Access Audit ReportRole Design Matrix and DocumentationProvisioning Checklist and Termination WorkflowD. Environment and Release Management
Oversee sandbox refreshes, cloning, and configuration migrationManage deployment of tested enhancements and scripts between environmentsCoordinate with third-party vendors during upgrade cycles or break / fix escalationsDeliverables :
Sandbox Refresh Plan and Validation ChecklistRelease Schedule TrackerDeployment Notes and Post-Release Validation LogsE. Reporting and Audit Support
Maintain key system and configuration documentation for auditorsSupport the development of audit-ready system-generated reports (e.g., approval logs, JE tracking)Respond to audit and SOX-related system queriesDeliverables :
ERP Audit Support PacketChange Management Audit Trail LogsCustom Reports RepositoryF. Cross-Functional Collaboration
Participate in weekly meetings with Finance Ops, Audit, and Project Management teamsProvide NetSuite insight during system design sessions and vendor discussionsAlign efforts with HighRadius, Coupa, and Snowflake system integration tracksDeliverables :
Weekly System Status UpdatesIntegration Change Coordination LogsConfiguration Alignment Reports (e.g., Coupa / NetSuite, HCM / NetSuite)C. SCHEDULE
The Services shall be performed in accordance with the following schedule : Mon- Fri, 8-5