Help Desk Technician

A company is looking for a Help Desk Technician.

Key Responsibilities

Resolve escalated IT issues related to desktops, applications, printers, and connectivity

Perform user account creation and modifications in Active Directory and email systems

Support imaging of user devices and coordinate software deployment

Required Qualifications

U.S. Citizenship Required

Active Secret Clearance Required

High School Diploma or equivalent

2-4 years of experience in IT support, service desk, or desktop support

Demonstrated experience with Microsoft Windows, Office 365, and basic networking