Customer Accounts Advisor

Erie, Pennsylvania

Overview

A Customer Account Advisor plays a key role in assisting the Customer Accounts Department with lease agreement renewals. In this role you will also support the overall needs of the store by assisting other team members. You will have direct contact with customers and will act as a customer counselor for timely agreements and renewals. You'll have an opportunity to work in an environment which prides itself on recognizing and rewarding top performers.

Benefits

Discover our commitment to keeping our community healthy, refreshed, and engaged.

• Rewards vary based on Full- and Part-Time employment status.
• Rewards vary for locations in Canada.

401(k) Plan Life Insurance Medical, Dental, & Vision Insurance Paid Time Off Discounts and stock purchasing plan Direct Deposit Sundays Off

Customer Accounts Advisor

Job Schedule Corporate Retail Store Job ID 60805 Date posted 09 / 30 / 2024

Customer Accounts Advisor

Hiring Range Minimum to Maximum : $12.25 to $13.00

This position is also eligible for incentive pay based on performance.

Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.

Skills for Success

Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.

The Work

Requirements