Senior Director, Business Transformation & Operations

Transformation Leadership Role

This role will lead and manage complex operational change initiatives that may include digital capabilities, organizational systems, and process improvement. This role will be a key contributor and facilitator for developing and implementing a clear vision and roadmap for the organizations transformation.

Essential Functions and Work Responsibilities

Function as integration lead for top enterprise transformation projects for organization

Ensure legal, finance, compliance and quality are operationally focused to achieve participant value adds

Assess cross functional technology and operations systems and workflows and size the full improvement potential.

Develop a coherent vision of cross functional operations system, the implementation road map, and a change management strategy in areas of focus

Design initiatives to realize vision across the enterprise and launch identified quick wins

Develop and implement strategic initiatives to drive business transformation and enhance operational efficiency.

Collaborate with cross-functional teams to identify and prioritize areas for improvement and innovation within the organization.

Analyze market trends and competitor strategies to guide transformation efforts and maintain a competitive edge.

Lead change management efforts, ensuring effective communication and stakeholder engagement throughout the transformation process.

Monitor and report on performance metrics, providing insights and recommendations to executive leadership.

Project Manager to Support EVP, Chief Administrative Officer

Assist the EVP / CAO in strategic planning and execution of company initiatives.

Ensure team is focused on highest priority items across EVP / CAO leadership team

Oversee special initiatives, analyze data to drive decision-making, and ensure organizational goals are met

Support Services

Advises, designs, manages operational solutions, and programs that transform core operations, maximize operational efficiencies and optimize capital assets.

Engage all levels of the organization, from the executing team members to the executive leadership team, to create ownership.

Advise on specific operational processes to support an integrated operations model

Oversees select ancillary services including but not limited to : HIM, Scheduling, participant engagement

Travel Requirements

Travel required

Overnight travel out of state

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

REQUIRED

Education

Bachelor's degree in management, business, business administration

Work Experience and Qualifications

Minimum of 10 years of management experience in relevant areas such as strategy, operational excellence role, transformation management or business development.

Experience with developing large scale improvement initiatives and garnering support from executive leadership through influence, messaging and polished presentations.

InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. InnovAge offers an alternative to nursing homes through its Program of All-inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers. These centers are staffed by medical professionals who are committed to creating personalized care plans for each participant. At InnovAge, our team members are our greatest asset and have a significant impact on the lives of our participants every day. When you join InnovAge, you'll work alongside talented, respectful, and passionate colleagues within a patient-centered care model.

InnovAge is committed to equal opportunity and affirmative action, and we strive to create a diverse and inclusive workplace. We consider all qualified candidates for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, pregnancy, or any other protected status. Salaries are determined by various factors such as qualifications, experience, and location, and do not include potential bonuses or benefits. Our extensive benefits package includes medical / dental / vision insurance, short and long-term disability, life insurance and AD&D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays.

Applicants are considered until the position is filled.

$136,400-$175,000

The pay may vary depending on job related factors, such as work location, experience, knowledge, skills, education, certifications, training and internal equity. InnovAge offers a comprehensive benefits package, which includes medical, dental, vision, 401(k) plan with company match, short and long-term disability, life insurance, supplemental life insurance, ADD, flexible spending account, paid time off and company paid holidays.

InnovAge will not accept unsolicited resumes from search firms for this employment opportunity. Regardless of past practices, all candidates / resumes submitted by search firms to InnovAge by any means without a valid written search agreement in place for that position will be deemed the property of InnovAge and no fee will be paid in the event such candidate is hired by InnovAge.