Insurance Service Associate for Property and Casualty

Customer Service Representative

Under a significant level of guidance and direction, provides customer service for Property & Casualty Insurance clients. Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with policies and procedures.

Delivers quality service to clients via phone, email, chat, and other avenues. Develops and maintains a basic working knowledge of a single product. Uses systems and software packages, which may include HRIS, Salesforce, Flex, Core Advanced, and ORS. Perform data input, maintaining strong prioritization and organization. Documents all interactions.

Associates Degree Preferred. Experience in the insurance industry is preferred.

Nesco Resource offers a comprehensive benefits package for our associates, which includes a MEC (Minimum Essential Coverage) plan that encompasses Medical, Vision, Dental, 401K, and EAP (Employee Assistance Program) services. Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.