Document Control Associate

Job Description

Job Description

FII USA, Inc., a Foxconn Technology Group Company , is seeking a Document Control Associate to support the Quality Department by managing and maintaining the company’s Quality Management System (QMS) documentation and ensuring compliance with ISO 9001, ISO 14001, ANSI / ESD S20.20, and customer-specific requirements.

Once part of the team, you will serve as the primary contact for document control workflows, assisting with system updates, approvals, and audits while supporting quality and compliance initiatives across the organization.

Job Responsibilities

Manage controlled documents within the QMS, ensuring proper version control, approvals, distribution, and archival per company and ISO standards.

Maintain and track Corrective and Preventive Action (CAPA) records and assignments within the QMS.

Support internal and external audits by preparing and providing documentation, system records, and reports.

Assist with maintaining user access, permissions, and workflow updates within the QMS platform.

Provide general training and guidance to employees on document procedures and compliance requirements.

Generate and maintain QMS reports, including document revision logs, overdue tasks, and training compliance summaries.

Collaborate with Quality, Engineering, Production, and Compliance teams to ensure documents accurately reflect current procedures.

Identify opportunities to improve document management processes and increase efficiency.

Support Quality initiatives, system improvements, and compliance programs as assigned.

Perform other duties as assigned.

Qualifications

High School Diploma required; Associate’s Degree preferred.

2+ years of experience in document control, records management, or quality administration required.

Experience working in a manufacturing environment preferred.

Familiarity with ISO 9001, ISO 14001, and ANSI / ESD S20.20 systems a plus.

Experience using QMS or document management software preferred.

Strong organizational skills and attention to detail.

Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

Excellent communication skills and ability to work collaboratively across departments.

Bilingual (English / Spanish) preferred.

Ability to handle confidential information with professionalism and discretion.

Reasons You Should Work for Us

Comprehensive benefits package including medical, dental, and vision insurance coverage.

Basic life insurance and short-term disability coverage provided by employer.

Supplemental life insurance and long-term disability coverage options available.

401K with employer contribution.

Personal, Vacation, and Holiday paid time off for all full-time employees.

Onsite Aurora Health & Wellness Center available for all employees.

Employees are continuously encouraged to learn and grow their careers in smart manufacturing.

About FII USA, Inc., a Foxconn Technology Group Company

FII USA, Inc, a Foxconn Technology Group Company, is a global leader in smart manufacturing and industrial internet services. With a strong presence in the digital economy, we offer a comprehensive range of solutions in cloud computing, industrial internet, smart home, 5G, and network communication equipment. Fueled by continuous innovation and a commitment to sustainable development, we have become a key player in the electronic manufacturing service industry and sit at the forefront of driving advanced industry development.

FII USA, Inc is an Equal Opportunity employer. All qualified applicants will receive consideration for employment, without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

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