Overview
Zurich North America is currently hiring a Business Systems Analyst III to work at our Schaumburg North America HQ.
Responsibilities
- Lead the analysis of business requirements and translate them into user stories and acceptance criteria.
- Coordinate and lead activities with product owners to gather requirements.
- Document detailed functional and non-functional requirements.
- Utilize requirements management tools and techniques such as Use Cases, Data Matrix, Process Flow Diagrams, and JIRA, etc.
- Support development, testing, implementation, and training activities.
- Apply Agile methodology and Scrum and perform business analysis processes independently in accordance with Zurich's project management framework and risk policy.
- Provide subject matter expertise to the organization.
- Support system test planning to ensure that test conditions, scripts, validation criteria, and expected results accurately test the business and non-functional requirements.
- Collaborate with business and technology leaders to identify and support process improvement opportunities, focusing on scalability, reusability, and supportability.
- Research and document current solutions to determine the best methods for integration or enhancement.
- Maintain effective work routines and individual accountability, advocating for business needs and continuous improvement to increase the value of solution delivery.
Required Competencies
Communication skills verbal, written, and listening; ability to adjust style and level of communication based on audienceNegotiation skills consider all parties needs, interests, and motivations and encourage win / win outcomesFacilitation skills effectively lead organized and focused meetingsElicitation skills question stakeholders and subject matter experts in order to understand business needs; ability to pull out the underlying need and the problem, and not just the desired solutionAnalytical thinking and problem solving can identify if a solution will meet business needs; ensures solutions solve underlying problems instead of the immediate needOrganizational skills self-motivated and self-managed; plans according to priorities and timelinesAdaptable responds to organizational changes and changing prioritiesResiliency thrives when faced with complex systems, complex problems, and demanding deadlinesRequired
Bachelors Degree in Business Administration or Computer Science or Engineering and 8 or more years of experience in the Information Technology areaOR High School Diploma or Equivalent and 10 or more years of experience in the Information Technology areaProcess reengineering; LEAN / Six Sigma experienceExperience with process modeling toolsInsurance application system design / analysis experienceExperience with use case developmentExperience with Rapid Application Development (RAD) tools / techniquesHighly Preferred
Knowledge of commercial insurance industry business processesExperience in working on large / complex Insurance / Underwriting transformation programsExperience with Low code No code technology (e.g., PEGA, Mendix)Experience in understanding and applying various delivery approaches (i.e. Agile, Waterfall, Scrum)Advanced negotiation skillsStrong consultative experience preferredExperience with collaborating across many teamsStrong analytical and problem-solving skillsStrong written and verbal communication skillsStrong experience with Microsoft Office / SharePointCompensation and Benefits
The compensation range for this position is 85,500.00-140,000.00, with short-term incentive bonus eligibility set at 15%.
Location and Employment Details
Location(s) : AM - Schaumburg
Remote Working : Hybrid
Schedule : Full Time
Employment Sponsorship Offered : Yes
Equal Employment Opportunity
Zurich North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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