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Client Account Manager, Large Customer Sales (Retail)
Client Account Manager, Large Customer Sales (Retail)Reddit • Chicago, IL, US
Client Account Manager, Large Customer Sales (Retail)

Client Account Manager, Large Customer Sales (Retail)

Reddit • Chicago, IL, US
30+ days ago
Job type
  • Full-time
Job description

Client Account Manager, Large Customer Sales (Retail)

We are looking for a Client Account Manager to join the Retail vertical of our Large Customer Sales team. This person will closely collaborate with a Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.

This role is required to be based in either New York City or Chicago.

Responsibilities :

  • Collaborate closely with Client Partners to meet and exceed your client's marketing goals
  • Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year Reddit revenue growth
  • Lead and execute campaign launches from start to finish, delivering insightful optimization recommendations to agency and client partners
  • Act as the primary point of contact for internal account operations, including managing revenue delivery, troubleshooting issues, and escalating when necessary
  • Educate brands and media agencies, effectively communicating Reddit's value proposition and best practices for advertising on the platform
  • Consult clients on their awareness and direct response objectives, partnering closely with Client Partners to craft thoughtful and creative media plans
  • Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
  • Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations
  • Proactively seek and represent client needs and asks to cross-functional stakeholders
  • Shape Reddit's native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders

Required Qualifications :

  • 4-7 years of experience in advertising sales and account management
  • Strong understanding of customer marketing funnel and traditional marketing ecosystem
  • Expertise with performance / direct response campaigns
  • Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors
  • Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
  • Tenacious and entrepreneurial approach to working through product, process, and client challenges
  • Experience cultivating strong relationships with external partners
  • Exceptional communication and interpersonal skills
  • Ability to work in a fast-paced and unstructured work environment
  • High attention to detail
  • Proficiency in Excel preferred
  • BA / BS degree or equivalent work experience
  • Benefits :

  • Comprehensive Healthcare Benefits and Income Replacement Programs
  • 401k Match
  • Family Planning Support
  • Gender-Affirming Care
  • Mental Health & Coaching Benefits
  • Flexible Vacation & Reddit Global Days off
  • Generous paid Parental Leave
  • Paid Volunteer time off
  • The base pay range for this position is : $105,000 - $147,000 USD

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    Client Account Manager • Chicago, IL, US

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