Talent & Culture Manager (East Coast Regional)

Job Description

Job Description

POSITION – TALENT & CULTURE MANAGER

RATE OF PAY - $80,000 - $95,000 PER YEAR

EMPLOYEE CATEGORY - EXEMPT, FULL TIME

ABOUT OUR ROLE

As the Talent and Culture Manager, you will play a critical role in shaping a positive workplace culture while ensuring all HR administrative, compliance, and employee lifecycle processes are executed with excellence. This role is ideal for a hands-on HR professional who is equally passionate about people and process.

ABOUT OUR VALUES

We believe in guiding the adventure, saying yes to possibilities, and working together as one team. With excellence at our core and a touch of magic in every detail, we create experiences that are authentic, elevated, and unforgettable.​

ESSENTIAL FUNCTIONS

Administrative Excellence & Compliance

Lead all administrative HR functions, including personnel file management, documentation audits, and timely compliance reporting.

Maintain up-to-date HR policies, procedures, and programs in alignment with corporate standards and evolving employment laws.

Ensure full compliance with federal, state, and local labor regulations, including timely responses to audits, inquiries, and internal reviews.

Process and oversee payroll in collaboration with department managers, ensuring timely and accurate submissions in accordance with company policies and wage laws.

Talent Development & Employee Experience

Coordinate all stages of the employee lifecycle—onboarding, development, and offboarding—with a consistent, employee-centered approach.

Recruit and retain top talent by partnering with hiring managers to create thoughtful job descriptions, interview tools, and candidate experiences.

Oversee employee relations by actively listening, coaching, and guiding resolution of conflicts in a fair and thoughtful manner.

Benefits & Wellness Program Support

Assist with key benefits processes including open enrollment, new hire enrollments, qualifying life events, and terminations.

Provide timely, accurate support to employees regarding their benefit options, eligibility, and troubleshooting needs.

Coordinate with benefit vendors to ensure smooth administration and clear communication of benefit offerings.

People Data & Insights

Manage HR systems and employee records with accuracy, confidentiality, and consistency.

Compile and analyze workforce data and HR metrics to support leadership in data-driven decision-making and forecasting.

Training, Growth & Development

Assess training needs and implement engaging learning programs that support both individual growth and organizational goals.

Support department leaders in performance management, employee reviews, and career path planning.

Culture, Engagement & Communication

Champion initiatives that promote a respectful, inclusive, and engaging workplace culture.

Serve as a visible, approachable resource for employees across the organization—modeling open communication and fostering trust.

Support and help execute employee engagement, wellness, and community-building events that reflect company values and local culture.

QUALIFICATIONS

Human resources management experience in a hospitality setting (preferably in a hotel / resort, with food and beverage outlets).

3 years of experience in human resources management, preferably in a multi-site environment.

Strong knowledge of employment laws and HR best practices.

Excellent interpersonal and communication skills.

Proven ability to manage multiple priorities and meet deadlines.

Proficient in HRIS systems.

PHYSICAL REQUIREMENTS

Able to walk, stand, and move for extended periods of time.

Ability to lift up to 30 pounds.

Ability to work in various indoor and outdoor environments.

ABOUT OUR

BENEFITS

Company Benefits and Perks

Full Time

Part Time

Seasonal

Medical (with company contribution)

Yes

Dental (with company contribution)

Yes

Vision (with company contribution)

Yes

401(k) (with company match)

Yes

Yes

Paid Time Off

Yes

Yes

Sick Time

Yes

Yes

Employee Dining Discounts

Yes

Yes

Yes

Employee Marketplace Discounts

Yes

Yes

Yes

SCHEDULE

Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality– on any day at any hour, including evenings, weekends, and holidays.

The specific statements shown in each section of this Job Description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The job’s responsibilities / tasks may be modified and / or expanded over time without prior notice. The Company will try to give as much notice as practical when changes are made.