Sr. Program Manager

Job Description

Job Description

Stellar MLS was named a 2022, 2023, 2024 and 2025 Top Workplace by Orlando Sentinel!

We are seeking Superstars, Get the Job Done Leaders, and Go Getters to Join our Stellar Team of  Multi-Talented Professionals!

Benefits - We offer a comprehensive benefits  package of medical, dental, short / long term disability, life insurance, personal time off, volunteer days, and a 401K plan.

This is a Hybrid role, must be able to work in a hybrid work environment both in the office and remotely (in the state of Florida).  The office is located in Altamonte Springs, FL.

These essential job responsibilities, requirements, and skills are not to be construed as a complete statement of all responsibilities, requirements, and skills. The Sr. Program Manager will be required to perform other job related essential and non-essential responsibilities, requirements, and skills as required.

What it is :

The Sr. Program Manager oversees Stellar MLS's 3rd-party vendor ecosystem and marketplace platform. This role ensures alignment, performance, and strategic growth across all integrated and non-integrated vendor products, leading the Product Management team to deliver member value through innovation and partnership. This role ensures initiatives within the product portfolio are strategically aligned, well-resourced, and executed on time and within scope.

Reporting to the Sr. Director of MLS Services, this role will collaborate with all departments, including the Executive Team, to gather requirements, secure resources, and obtain change authorizations. This position also collaborates closely with the VP of Operations to ensure alignment between product strategy, legal, operations, and member services. Through the change lifecycle, they provide status updates and address emerging issues. Additionally, this role will involve vendor management for auxiliary products and services.

What you’ll do :

This is a salary, exempt, full-time role. Your essential duties and responsibilities will consist of :

• Oversee, manage, and support the Product Management Team, ensuring all product initiatives align with strategic goals, customer needs, and operational capacity.
• Coordinate the end-to-end delivery of programs and product releases, managing interdependencies, risks, and resources across teams.
• Drive alignment between Product Management, Development, and Operations, ensuring consistent prioritization and timely execution.
• Facilitate strategic planning sessions to translate business goals into actionable product and technology roadmaps.
• Maintain program governance, including dashboards, timelines, and stakeholder communications, to ensure visibility into product progress and performance.
• Coach, mentor, and guide team, promoting best practices in agile delivery, backlog management, and stakeholder communication.
• Collaborate with vendors and partners to ensure that third-party solutions support and enhance product offerings.
• Champion continuous improvement in delivery processes, cross-team collaboration, and performance tracking.
• Oversee vendor health checks and manage their performance reviews.
• Own, define and drive the Marketplace product roadmap.
• Coordinate cross-functional execution with PMO, Marketing, and Membership.
• Other responsibilities as assigned.
• Timely and regular attendance is an essential function of the position; being physically present in the work environment is an essential job function.
• Some travel may be required.
• Cross-training for other departmental functions is expected and required.
• Must be able to work in a hybrid work environment both in the office and remotely (in the state of Florida).

Who we need :

To succeed in this role, the Sr. Program Manager will need a particular skill set. For this position, those include :

Other Essential Skills

Essential Physical Skills

(Reasonable accommodations will be made for otherwise qualified individuals with a disability).

Education, Certifications, and Software Skills

What you need to value :

The Sr. Program Manager must embody these core competencies :

At Stellar MLS, we know the best ideas are born from diverse perspectives. We are committed to a team culture of diversity and inclusion in our organization and understand the value of each person’s contributions. We do not hire anyone simply to perform a job function. We believe that your skills will make those job functions an effective, integral, and important part of the growth of your department and Stellar and will contribute to the success of your colleagues and our customers. We value the skills that you bring to Stellar and expect that you will affirm our culture and values of collaboration, professionalism and cooperation through your actions and job performance.

We are an Equal Opportunity Employer / Drug Free Workplace

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