Quality Engineer

The Quality Engineer is responsible for helping Hanwha Azdel realize goals for customer quality and quality assurance. The Quality Engineer will be expected to help the Hanwha Azdel business in achieving these goals by supporting customer quality, quality assurance, and by personally leading quality improvement initiatives. The Quality Engineer must be a results-driven individual with experience proactively solving technical quality problems in an industrial environment. Demonstrated leadership and communication skills are required. The Quality Engineer will work with HANWHA AZDEL'S customers, quality teams, technologists, laboratory technicians, manufacturing, and commercial teams.

Core Duties / Responsibilities :

The key deliverables related to the position include but are not limited to the following :

1.Customer Quality :

• Acts as Customer Advocate by processing customer complaints in accordance with the Company's defined processes and procedures; working with cross-functional teams to ensure appropriate and timely resolution to customer issues.
• Work constructively with customers to find solutions to problems
• Record, track, and report out on key metrics related to customer quality
• Identify improvements for :
• Reducing customer defects and their impact
• Customer issue resolution process
• Metrics tracking and reporting

2.Quality Assurance

3.Lead Quality Improvement Initiatives

Minimum Qualifications or Requirements :

Preferred Qualifications :