Guest Services Associate

Job Description

Job Description

Job Title : Guest Services / Virtual Reality

Department / Location : FOH

Supervisor : General Manager / Operations Manager / Assistant Managers

Compensation : Hourly Wage

Company : Envision Cinemas is a multi-screen dine in movie theater with virtual reality, bar, and private event space. Envision brings back the glory of cinema’s past with a modern twist. From our full bar & lounge to the push-button service in our modern recliners.

Job Description : The Guest Services Cashier is responsible for supporting our execution of an excellent guest experience, this achieved by greeting, welcoming, and assisting guests with ticketing, fudge or virtual reality purchases as well as controlling the flow of service by seating and opening auditoriums.

Job Purpose : To provide excellent guest experiences, by assisting guests with ticketing, fudge and virtual purchases and assist in the flow of service by seating and opening auditoriums as directed.

Job Qualifications :

• Ability to accurately exchange currency with guests and responsibly operate a cash drawer
• Reliable transportation to and from work
• Works days, nights, holidays and / or weekends as required
• Ability to work in a team environment
• Ability to work calmly and effectively under pressure
• Must have problem solving abilities, and time-management skills
• Ability to monitor and assist in the purchase of Virtual Reality games
• Ability to explain Envision Cinemas policies and concept to guests
• Coachability
• Pleasant and friendly demeanor through entire shift
• Commitment to cleanliness of our facility : willingness to assist in cleaning of restrooms, lounge, guest services and other areas as directed
• Confident, Great Attitude, High Energy and Drive
• Supports the management team and company goals / visions

Job Tasks :

Physical Requirements

Benefits / Perks