Portfolio Support Specialst

Envolve Client Services Group owns and professionally manages apartment communities located throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making their apartment homes and community a great place to be.

Envolve offers a wide variety of opportunities from residential apartment management, leasing, maintenance and more. We, the Envolve team are recruiting friendly self-motivated individuals with positive attitudes and a drive to succeed, to join our growing company. We are currently searching for a Portfolio Support Specialist to work at our corporate office.

Essential Duties and Responsibilities :

• Support on site teams with relationship management for prospects and residents via communications and specific property and local community social media content creation.
• Assist with scheduling, planning, and outreach for resident retention events.
• Assist with creating marketing and outreach calendar for each month including assignments and participation in outreach activities.
• Support on-site teams and Portfolio Manager with pricing recommendations on new leases and renewals including revenue management tool review and management where applicable.
• Monitor, audit, and make recommendations for ILS listings, property websites, and other online exposure for accuracy and update or collaborate with Marketing Department as needed with any property enhancements.
• Review and make recommendations for advertising spending including ROI analyses for various lead generation sources.
• Collaborate with Marketing Department or assist with the creation of branded templates for property messages, social media posts, marketing collateral.
• Work with both Envolve Marketing and Operations team members to research and vet latest technology or techniques that can be used on site.
• Collaborate with Marketing and / or IT to request specials into Yardi so that application specials and other promotions will show on the websites.
• Assist with on site leasing team or collaborate with Training department with leasing training where needed.
• Monitor CRM for Applicant approval workflow, Move ins, and Renewals and provide support with lead interaction when needed.
• Assist struggling properties on a deep dive of comps when needed including market survey reviews or preparation.
• Fulfill any additional duties as assigned

Education and Work Experience Requirements

Specific Job Knowledge, Skill and Ability :

Benefits :

EOE Minorities / Female / Disabled / Veterans

Background Check and Drug Screening Required

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

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