Cashier, Holiday Seasonal, Palo Alto - Williams Sonoma

Job Title

Our mission is to enhance the quality of our customers' lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.

Responsibilities

Consistently keep the store energy lively & upbeat for customers & your teammates

Engage multiple clients at the cash wrap & create a positive, lasting impression by offering personalized service

Accurately & efficiently perform register / POS transactions, sales, returns, exchanges, etc.

Ensure accurate ringing & pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs

Manage all aspects of a customer's expectations, clearly communicating product information, care, maintenance, timeframes & delivery

Affirm the client's purchase & offer additional merchandise suggestions to complement & complete initial selections

Ensure client is aware of all promotions that may impact sales

Share information & testimonials about product, in-store events & workshops that will enhance the customer experience

Maintain visual standards & supplies of the cash wrap area

Maximize all of the resources available to get the customer what they want & resolve any issues

Perform other duties as assigned by management comply with all Company policies and procedures

Foster an environment where all associates are treated fairly & with dignity & respect, in accordance with our People-First Philosophy

Criteria

Love to close a sale & can articulate a proven ability to exceed goals

Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box

Passionate about creating lasting relationships with customers by capturing contacts, re-connecting & promoting all of the inspiration, events & services Williams-Sonoma has to offer including the Williams-Sonoma Credit Card & product launches

Know what questions to ask your customers in order to understand their personal style & needs

Succeed in a team environment, while able to work independently & manage your own

High school diploma or equivalent preferred

1-2 years of experience in a customer service role

Proven ability to prioritize and handle multiple tasks simultaneously

Ability to be mobile on the sales floor for extended periods of time

Ability to operate POS system

Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques

Full time associates are expected to have open availability to meet the needs of the business. Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and / or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).

Physical Requirements

Ability to be mobile on the sales floor for extended periods of time

Ability to operate POS system

Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques

Our Mission Around Diversity, Equity & Inclusion

We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day : where the only criteria for advancement are the quality of our work, the contributions we make to our teams and the business, and our ability to lead; and where our individual differenceswhatever they may beare valued, explored and appreciated.

Benefits Just for You

This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be : $18.20-$19.20 per hour.

Depending on your position and your location, here are a few highlights of what you might be eligible for :

A generous discount on all Williams-Sonoma, Inc. brands

A 401(k) plan and other investment opportunities

A wellness program that supports your physical, financial and emotional health

Paid vacations and holidays (full-time)

Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)