Senior Project Engineer

Overview
We are a managed IT support company seeking a technically skilled and detail-oriented Senior Systems Engineer to join the Project Team.

This role provides technical strategy and expertise and is responsible for driving and executing IT projects from conception to completion. The ideal candidate will have a broad skill set, including Office 365 and SharePoint migrations, network equipment setup and installation, firewall and VPN configuration, server configurations and installations, Intune deployment, Active Directory (AD) migrations, and cloud migration to Azure.

Responsibilities
• Technical planning of IT projects, including initial scoping, task breakdown and estimation. Execute projects within the estimated budget.
• Provide technical guidance to the Project team and clients; foster technical expertise within the team.
• Act as a technical liaison during pre-sales consultations.
• Execute all phases of IT projects, such as but not limited to Office 365, SharePoint, and Azure cloud migrations.
• Lead Office 365 tenant-to-tenant migrations, ensuring secure, accurate, and seamless transitions with minimal disruption to client operations.
• Design and implement new network systems to support client office openings or relocations. Responsibilities include network equipment (firewall, switch, APs, etc) setup and installation, and VPN setup. Following equipment installation, perform basic cable management to ensure a clean and organized network environment.
• Configure and install server hardware and software, maintain detailed documentation, and ensure compatibility with existing infrastructure.
• Implement Intune deployment across client organizations, ensuring devices are properly configured and compliant with corporate policies.
• Perform AD migrations, ensuring accurate replication of user accounts and permissions.
• Collaborate closely with other engineers on the team to ensure project goals and timelines are met.
• Provide regular updates to the Project Manager on work progress, challenges, and project outcomes; participate in project scoping, estimation, planning, and project debrief sessions.
• Attend client status meetings and effectively communicate project and technical details to the appropriate levels.
• Apply and enforce company processes and quality standards across all deliverables.

Qualifications – Required:
• 8+ years of relevant IT experience and working on similar projects.
• Previous experience working for a Managed Services Provider (MSP) or IT consulting firm is desired.
• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.
• Proven success as a Senior Project Engineer, System Engineer, or in a similar technical role.
• Regular use of hand and power tools (e.g., drills, cable testers, screwdrivers) for installing racks, servers, network equipment, and supporting cable management.
• Must be comfortable handling IT hardware and sensitive electronics in various environments.
• Strong expertise in Azure, including cloud migrations and Intune deployments. *Candidates lacking Azure expertise must demonstrate advanced server management skills and may be considered for a lower-level role.
• Hands-on experience with Office 365, SharePoint, and Azure platforms.
• Expertise in server management and network configuration.
• Experience with Intune and AD migration projects.
• Strong ability to perform project estimations and conduct pre-sales discussions with clients, including assessing client needs and providing technical input on proposals and solutions.
• Positive attitude and focus on continuous improvement and innovation.
• Strong time management skills; ability to manage multiple projects simultaneously and deliver on time and within budget.
• Strong expertise with MSP technology stack, including but not limited to ConnectWise, Kaseya, IT Glue, variety of backup and security solutions.
• High attention to detail and a commitment to quality.
• Exceptional communication skills, capable of translating complex technical information into business terms for clients and stakeholders.
• Strong problem-solving skills with the ability to troubleshoot and resolve issues.

Qualifications – Preferred, not required:
• Industry certifications such as ITIL, Cisco (CCNA, CCNP), or Microsoft certifications (e.g., MS-100, AZ-104) are a plus.
• IT audit expertise.

Work Environment/Location:
• This role is on-site – at the company office or client locations. Some local travel may be necessary for office setups and on-site installations; must be able to travel to client sites as needed. Client environments may include office buildings, co-working spaces, warehouses, or data centers.
•After 3 months, the employee may be eligible to work in a hybrid position (remotely 2 days/week) based on performance, dependability, and client needs.
• Must be adaptable to working in varying conditions, including warm or noisy server rooms or construction/renovation sites during office buildouts.
• Must be comfortable using basic hand tools, such as screwdriver, pliers, wrench, utility knife, tape measure, hammer, etc.
• Must be able to lift items up to 50 lbs. occasionally (e.g., servers, networking equipment, UPS units, workstations, etc.).
• Frequent standing, bending, and crawling under desks or in server/network rooms during equipment installation.
• Use of ladders may be necessary when accessing ceiling-mounted infrastructure.
• This is an exempt position and may require work outside of regular business hours to meet client or business needs. The company supports reasonable rest and recovery time for productivity and well-being.
• May be required to be on-call to address emergency issues.
• Compliance with client safety procedures, dress codes, and facility access policies is required.
• Must possess a valid driver’s license and have access to a reliable, insured vehicle suitable for transporting equipment such as servers, workstations, or UPS units to client sites for further installations. Proof of insurance may be required upon hire or periodically thereafter. Mileage incurred for business-related travel will be reimbursed in accordance with company policy.

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• HSA/FSA
• Life insurance
• Paid Time Off
• Professional development assistance
• Vision insurance