Customer Care Representative 2

Date : 11 / 20 / 2025

Job Title : Customer Care Representative

Work Location : Gulfport, MS 39501

Overview

• Provides world class customer service to customers that chooses to pay their bill at our Meridian, Hattiesburg and Gulfport payment offices.
• Customer interactions / transactions are face-to-face and drive-thru. This is an office setting (similar to what you'd see at a bank).
• There's standing and sitting. Successful candidate must be personable with positive energy, positive attitude and pleasant smile.
• Other qualities and skills : team player, types well, speaks well, polite tone of voice, smiles, professional dress, well groomed, confident, shows initiative, outgoing, computer literate, cash handling (count money well), responsible, mature, manages time well, coachable, respectful of management, takes correction well, kind, compassionate, understands confidentiality, adheres to policy and procedures, good transportation and can pass a background check.

Requirements :

• Required requirements to do the job are as follow : Attend 8 weeks of training in Gulfport (Mon – Fri), Computer literate, Typing, Cash handling (can count money), and comfortable speaking face-to-face with customers, maintains customer’s confidentiality.
• Work schedule : Monday – Friday 8 : 00- 5 : 00 CST (At the manager’s discretion)
• This position will be In-Person

This position may require some bending, lifting, climbing, prolonged sitting, prolonged walking, walking on gravel or crawling when necessary.

JSG offers medical, dental, vision, life insurance options, short-term disability, 401(k), weekly pay, and more. Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law. #D650