Salesforce Administrator

A company is looking for a Sales Systems and Process Manager.

Key Responsibilities

Serve as the primary business analyst for Salesforce Sales Cloud and Service Cloud, managing user setups, workflows, and reports

Document processes and streamline operations in collaboration with Sales, Finance, and Support teams

Provide day-to-day Salesforce support and develop training materials for the Sales organization

Required Qualifications

5+ years of experience administering Salesforce, with a focus on Service Cloud and Customer Community

Salesforce Administrator Certification required; Sales and Service Cloud Consultant certification preferred

Strong understanding of support processes and Agile Methodology

US Citizenship required; dual citizenship not allowed

Experience in program management and cross-functional stakeholder management preferred